... 5 years working in an IT Service Desk environment DUTIES AND RESPONSIBILITIES: Provide ...
a year ago
... license Minimum 3 years Field Service experience Minimum N+ certification or ... operations of the IT Service Desk and/or client deployed ... raised to the Field Service Manager Ensure all allocated ... Deliver national client support services as required Identify cost ...
a year ago
... set service level agreements. The Call Centre Agent is ... and external service providers. The Call Centre Agent reports ... satisfaction. The Call Centre Agent requires a knack for subtly ... , administration procedures and service level agreements. Maintain and ...
2 years ago
... account analysis * Maintain, build and service relationships on a regular basis * Ability ... a B2B Telesales agent or similar position in the customer service or sales ... a B2B Telesales agent or similar position in the customer service or sales ...
2 years ago
... : Are you passionate about customer service? Are you solutions driven? Are ... team of successful contact centre agents. Our agents support customers both locally ... A drive to provide excellent Customer Service/Customer Focussed Excellent communication skills ...
2 years ago
... have extensive knowledge in CRM, service desk, product owners and Microsoft SQL ...
2 years ago
... our users telephonically, via email, service desk tickets, and Microsoft Teams Identify ... such as JIRA or 4me service management Experience using Microsoft products ...
2 years ago
... tasks within the Dotcom Managed Services Environment. This will include both ... document requests using the IT service desk system. Analyze user and technical ...
2 years ago
... to join their international customer service team. Responsibilities: Competent and friendly ... . As a member of our external service team you will receive an ... IT support and/or IT service desk, preferably for a logistics software application ...
2 years ago
... with new IT solutions. CRM, service desk, product owners, Finance department, Microsoft ... Upwards Microsoft SQL Server Analysis Services (SSAS) 2016 Upwards Microsoft ... ) 2016 Microsoft SQL Server Integration Services (SSIS) Crystal Reports Microsoft Office ...
2 years ago
... Good understanding of delivering excellent service to agents/guests An in-depth ... Proactive selling of products and services ensuring the best possible itinerary ... and clear communication with colleagues, agents, operators, guests and suppliers
a year ago
... members and delivering exceptional customer service assistance. Key Performance Areas ... include: Answering telephones Customer service driven Efficiently assisting & resolving queries ... experience within a front desk or welcome desk position is an added ...
2 years ago
... employing an award-winning consultation service. ?To create and sustain connections ... needed to guarantee correctness. Sales Agent experience/Skills: ?Dedicated to a ... ?Previous roles could include Sales Agent, Sales Executive, Telesales Executive, and ...
2 years ago
... are looking for a competent Help desk technician to provide fast and ... information on IT products or services Record events and problems and ...
2 years ago
... of agents effectively to sell short term insurance products through a service to ... and monthly * Track individual agent performance between leads purchased daily ... and competitive quotes. * Track individual agent performance between quotes generated, sales ...
2 years ago
... 000 R15 000 (Call Centre Agent) R15 000 R20 000 ( ... with the belief that customer service should be a fresh experience, ... of everything they do and service is a passion for exceeding ... accountable through their industry leading service and price guarantees. Job ...
2 years ago
... implementing, and supporting Power Platform services is also a mandatory requirement. ... provide continued support through a managed services construct. Exposure to other Microsoft ... Apps, Power Automate) - Power Virtual Agent & Power BI would be advantageous ...
2 years ago
... management of the Operations, Sales, Service, Engineering, Marketing and Finance Departments ... of the entire sales and service function within the company, including ... , management and support of distributors, agents and OEMs. ? Entertain clients and ...
a year ago
... constraints Daily contact with customer service department Provides proactive feedback to ... Dealing with Clearing and Forwarding Agents Demand planning Generate and maintain ... to ensure effective and customer service orientated Inventory management (including ...
a year ago
... altogether * Helps call agents with challenging customer service issues. Requirements * Relevant ... performance evaluation techniques and customer service metrics. * Driven and result ... performance evaluation techniques and customer service metrics. * Driven and ...
2 years ago