Description:
Looking for Inbound Destination Specialists for a luxury travel brand. Can be remote work
Experience required:
Must have at least 3 - 5 or more years inbound tour operating experience
Tourplan experience is an advantage
Good understanding of delivering excellent service to agents/guests
An in-depth knowledge of Tourplan or a similar booking system
An in-depth geographical, logistical and product knowledge of two of the following regions: South, Southern and East Africa
A willingness and aptitude to learn
Duties include:
Creative and out of the box planning and designing of leisure FIT tailor-made itineraries
Managing the reservations process including handling of bookings from quote to finalising, including invoicing and travel documents
Ensuring turnaround times are strictly adhered to according to standard operating practices
Proactive selling of products and services ensuring the best possible itinerary for the guests
Constant, consistent interaction and clear communication with colleagues, agents, operators, guests and suppliers