Description:
Overview
My Client a Deluxe award winning Safari Lodge in Limpopo is urgently recruiting for an Assistant Lodge Manager.
Remuneration Structure
Basic Salary - Negotiable based on qualifications and experience Live in Accommodation - Single status 3 meals daily Uniforms provided Med Aid Pension / Provident Fund Annual Leave Days off - Leave Cycle - 6 weeks on / 2 weeks offWhat The Role Entails
The main purpose of the assistant lodge manager is to assist the lodge manager in managing the lodge and, by doing so, creating a profound guest experience, which is in line with the service, vision and creative concepts of the lodge. This position is accountable to the Lodge Manager for this. It is the responsibility of the assistant lodge manager to monitor the hospitality service, maintenance, gardening and housekeeping standards within the lodge. In this capacity, guest expectations regarding the standard of service should be exceeded. In addition, the lodge needs to be monitored so that it operates in a cost effective manner, remaining within the agreed budget; as well as in a manner which is conducive to positive inter-personal relationships between staff and at a superior level of efficiency. The assistant lodge manager is also responsible for ensuring that the morale of the lodge staff is kept at a high level and that staff are developed on an ongoing basis. Finally, the assistant lodge manager must provide a written hand over of responsibilities in his/her absence and ensure that a full handover is received on his/her return.Requirements
A minimum of 4 year’s work experience – ideally 2 years as a trainee and in a well-recognized five star hotel or world class lodge, as an assistant manager Exceptional Food and Beverage knowledge Financial management ability A hardworking, co-operative manner High standards of service excellence and a passion for the industry Attention to detail Exceptional English and a second language would be preferable Good computer literacy Excellent management ability and communication skills A clear understanding of basic labour law and disciplinary procedures A developmental approach to staff Assertiveness, patience and good organizational skills Understanding of housekeeping and maintenance procedures An awareness of developments within the food and lodge industries, as well as international trends in hospitalityResponsibilities
Management and training of the lodge staff in line with the Company Standard of Excellence Ensure ultimate guest relations in the lodge and that the ...
28 Jan 2022;
from:
gumtree.co.za