... ensure product quality and seamless services. Leads investigations on all relevant ...
2 years ago
... meet new vertical strategy and client scorecard parameters. Ensure individual attainment ...
a year ago
... process management 5+ years’ experience in client service operations, or related business and ... for new clients and OLAs between departments for new services. Regular review ... develop new solutions and services to support clients. Final sign off on ...
2 years ago
... Managers, Administrators, Business Analysts (Permanent & Contracted) and third party service providers contracted ... Business understanding: Strong Commercial understanding. Client orientated execution and delivery. Stakeholder ...
2 years ago
... engaging at all levels within a client organisation (Users, Middle Management and ... in selling payroll solutions and services to small medium and large ...
2 years ago
... for optimal business operations and services, ensuring efficiency and increased productivity ... ensure overall resource capacity management, client satisfaction and stakeholder engagement between ...
2 years ago
... products supported. Tasks: Consultancy Services: Attend Technical and application ... and document improved Service Processes Engage with client and Incident Management ... specifications Handover Documentation to Service Lines Application: Understanding the ...
2 years ago
... Good understanding of the service lines Consultancy Services ? Attend Technical and ... and document improved Service Processes ? Engage with client and Incident ... specifications ? Handover Documentation to Service Lines Application ? Understanding the ...
2 years ago
... clients. Identifies and addresses customer needs by providing a wide variety of services ... Provide advanced consultation service on any issues with clients; Promote other business ... assessment, meeting quality standards for services, and evaluation of customer ...
a year ago
... teams to conceptualize products and services, leveraging data to drive original ... Define and deliver products and services that meet customer needs by ... internal clients, building effective working relationships and providing high-quality professional services ...
a year ago
... the client’s needs, concerns, and objectives. Participate in pricing the solution/service ... that of the client. Present new products and services and enhance existing ... with a view to developing new services, products, and distribution channels. Identify ...
2 years ago
... collaboration Growing capability Strategic Competencies: CLIENT MANAGEMENT • Ability to interact ... (Strategic Thinking) • Results - Orientated • Client SLA management and delivery • Accountability ... skills with top-notch customer service approach Be able to ...
2 years ago