Description:
The purpose of the job is to perform Business Analysis functions as well as consultancy services for current and new business requirements on products supported.
Tasks:
Consultancy Services:
Attend Technical and application functional meetingsDocument Solutions
Liaise with Development teams on proposed solutions
Assist Customer/business with UAT testing
Write and maintain testing scripts
Visit business sites and document observed incidents and issues
Business Analysis:
Create functional solutions with the customer or business Advise and document improved Service Processes Engage with client and Incident Management Teams in the avoidance of interruptions (Proactive Problem Management), i.e. via a trend analysisof important services or historical Incidents Sponsorship, design, and continual improvement of the processes and its metrics Write technical specifications Handover Documentation to Service Lines
Application:
Understanding the business requirements, and through a structured process documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution. Testing and validating the functionality of the technical solution against the business requirements. Interfacing between the business client and the development team with regards to the business and functional requirements. Ensuring that the business requirements are delivered in the implemented solution. Identify and investigate recurring incidents at sites Investigate and make suggestions to permanently sort out Root Causes that causes Incidents Do Feasibility study on permanent solution to sort out root causes Follow through suggestions to sort out identified Root CausesKnowledge & Experience required doing the job:
Matric Relevant tertiary business qualification/s Experience 5+ years of writing of software functional specifications 5+ years of writing of software business requirement specifications 5+ years of Business Analysis in the field of application (Software) design and Business Intelligence 3+ years’ experience working/design/implementation of databases and SQL scripting Related Tertiary B Degree and/or Business analysis courses Product Analysis experience Data testing experience At least 5 – 8 years’ experience in: Retail and banking solutions Facilitating workshops with customers, including GAP analysis, documentation and spec writing. Understanding of the customer’s expectations Understanding of banking Specifications and Standard...
24 Nov 2021;
from:
gumtree.co.za