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Business and Systems Analyst / Consultant
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General Details
Location:
Advertised By:Agency
Company Name:Diphetogo Consulting Pty Ltd
Job Type:Full-Time
Description
The purpose of the job is to perform Business Analysis functions as well as consultancy services for current and new business requirements on products supported.
Tasks:
Consultancy Services:
- Attend Technical and application functional meetings
Document Solutions
Liaise with Development teams on proposed solutions
Assist Customer/business with UAT testing
Write and maintain testing scripts
Visit business sites and document observed incidents and issues
Business Analysis:
- Create functional solutions with the customer or business
- Advise and document improved Service Processes
- Engage with client and Incident Management Teams in the avoidance of interruptions (Proactive Problem Management), i.e. via a trend analysis
of important services or historical Incidents - Sponsorship, design, and continual improvement of the processes and its metrics
- Write technical specifications
- Handover Documentation to Service Lines
Application:
- Understanding the business requirements, and through a structured process documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution.
- Testing and validating the functionality of the technical solution against the business requirements.
- Interfacing between the business client and the development team with regards to the business and functional requirements.
- Ensuring that the business requirements are delivered in the implemented solution.
- Identify and investigate recurring incidents at sites
- Investigate and make suggestions to permanently sort out Root Causes that causes Incidents
- Do Feasibility study on permanent solution to sort out root causes
- Follow through suggestions to sort out identified Root Causes
Knowledge & Experience required doing the job:
- Matric
- Relevant tertiary business qualification/s Experience
- 5+ years of writing of software functional specifications
- 5+ years of writing of software business requirement specifications
- 5+ years of Business Analysis in the field of application (Software) design and Business Intelligence
- 3+ years’ experience working/design/implementation of databases and SQL scripting
- Related Tertiary B Degree and/or Business analysis courses
- Product Analysis experience
- Data testing experience
- At least 5 – 8 years’ experience in:
- Retail and banking solutions
- Facilitating workshops with customers, including GAP analysis, documentation and spec writing.
- Understanding of the customer’s expectations
- Understanding of banking Specifications and Standard...
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Id Subtitle 1019474934
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Diphetogo Consulting Pty Ltd
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The purpose of a business analyst role is to analysis user requirements and design and document solutions to be used as input into the development. Business analysts are responsible for the definition of business requirements and specifications used to build applications. They are also responsible to ensure that the developed software conforms to the documented requirements. The role requires collaboratively working with clients and other stakeholders to understand their needs and goals and translate these needs into requirements developers will use to develop applications.
Primary Responsibilities for the Role
Functional specifications
Analyse end user needs and liaise with clients to document requirements for software development.Document the requirements, including the business rules and processes.Notify product owners when general requirements surface in requests for local software development.
Design of solutions
Prepare specifications, wire frames, flow chart (business process model and notation) and test plans.Consider the impact of implementing a design on the system and on division resources.Make recommendations on solutions and designs to the benefit of the division.Ensure that the integration between the subsystem modified and other Integrator sub systems stays intact.The above responsibilities should be carried out in liaison with colleagues.Collaborate with the team to generate and contribute to designs and solutions.Prepare quotations (if the development is to be client funded), based on the effort estimation.
The quotation must include functional specifications and business requirements in a clear and unambiguous manner and be presented to the product owner.Once the product owner approves it will be sent to the client for signoff or acceptance.
Verification and Documentation of Developed Software
Unit verification of developed or modified software modules.Modify existing user documentation to reflect new or changed functionality.
Client communication
Ongoing communication with clients with reference to :-
The status of requested quotations, tasks or incidents.Quotations awaiting acceptance.Follow up on the sign-off of the requirements document.Follow up on the final sign-off documentation.
Skills development
Mentor and train business analysts to develop and improve their business analysis skills.Suggest improved analysis methodologies and tools to advance requirement gathering and requirements definition within Adapt IT Education.Provide guidance and support to peers ensuring that pr...
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Duties and Responsibilities:
• Increase operational efficiency and suggest solutions to enhance cost effectiveness.• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast end effectively.• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements and being able to present and sell concepts to clients.• Produce program specifications and implement system enhancements by addressing specific business needs and resolving queries.• Code, compile, test and implement applications in compliance with the Systems Development Life Cycle (SDLC). Support development environments. Responsible for coding standards and peer reviews.• Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements during programming execution.• Assess, identify and mitigate potential risks within the IT programming environment by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
• Produce technical specifications and architecture that is in accordance to agreed standards. Design, code, test and debug to obtain a robust solution with supporting documentation.• Minimise system downtime through pro-active identification of potential issues and ensure minimisation of recurring problems by managing defects and performing code reviews.• Monitor systems post change and pro-actively do performance analysis to ensure there is no system failure due to capacity.• Maintain maximum system availability by ensuring that incidents are recorded for future reference and adequate root cause analysis is done to eliminate the risk of a recurrence.• Manage own development to increase own competencies and develop technical and business skills.• Proactively engage with business units and colleagues to understand underlying needs and opportunities, and identify Information Technology (IT) innovative solutions in a timely manner.
Desired Qualifications and Experience:
• Minimum: B.Comm, B.Eng, BSC Eng, BSC Informatics orrelated degree.• 4 – 6 years experience in programming.• Familiar with one or more programming languages as appropriate for the specific requirements of the department related to the field.• System Design experience advantageous
Please note that by submitting your personal information to Deka Minas you free-willingly issue the business consent to make use of such data for the specific purpose of securing you either permanent or temporary employment. Our business makes use of a POPIA compliant database ...
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Role Purpose
Perform detailed analysis, document processes and perform user acceptance testing to support development of innovative solutions to enable business objectives.
Responsibilities and work outputs
Conduct business analysis in line with business requirements:
· Gather and interpret requirements from key stakeholders/customers in line with business analysis frameworks.
· Analyse and understand the business’ requirements and through a structured process document, validate and translate these into requirement specifications and functional specifications to be used by developers in crafting technical solutions.
· Contribute to translating the business goals into design in line with systems architecture.
· Ensure the quality delivery of requirements and business process specifications that meet the agreed deliverables in line with best practices and business process.
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· Test and validate the functionality of all technical solutions in line with business requirements on completion of development to ensure that business requirements are met in the implemented solutions.
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Collaboration:
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· Effective and consistent service delivery and support to all internal and external stakeholders in order to ensure that expectations are managed.
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· Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance internal service delivery.
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Exciting Opportunity for an Insurance Sales Team Leader (Short-Term Insurance)
Join one of our esteemed clients, a leading player in the financial sector, as they seek top-notch Sales Team Leader specializing in Short-Term Insurance. Your role will revolve around providing exceptional support to sales agent, in order for them to service existing clients by offering them tailored short-term insurance solutions.
Key Responsibilities:
Preparing annual, quarterly and monthly update accounts on current opponents or business possibilities.Working together with colleagues from other departments to improve efficiency and overall service delivery.Giving prompt reports on crucial issues to direct senior officer, suggest answers where obtainable.Supervising essential key account possibilities.Making propositions, giving suggestions and designating sales target and job obligations to each sales staff.Appraisal performance of staff, giving suggestions, rewarding or awarding punishment and offering proposals on dismissal of personnel where applicable.Recommending hiring additional staff and ensuring required resources are available to accomplishing target objectives and goals.Solicit for other job duties needing attention to enhance service and improve customers’ contentment to a reasonable extent.Taking part in interviews of candidates while supporting decision making to hire successful applicants.Offering inspiration and training of internal sales personnel on how to attain business sales objective.Assisting the team managers to intensify sales via training on sales methods.Generating action plans to enhance performance and productive capacity of underperforming personnel.
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Note: DOFA refers to the date of first appointment, and FAIS stands for the Financial Advisory and Intermediary Services Act. These terms are relevant within the context of regulatory requirements for financial profes...
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