... employ an excellent International BPO/Call Centre Team Manager / Assistant Manager/ ... lead process meetings / calls. In addition to call service levels, customer ... Manager in at an International Call Centre Education Requirements Grade 12/Graduation ...
a year ago
... looking for a Head of Operations - Call Centre Basic Function Manage the Operational ... etc. Process Specific Skills · Inbound call center experience is essential. · Some ...
a year ago
... strategy. Must be working in a Call Centre environment Manage relationships and SLA ...
a year ago
Description: Basic Function: The candidate will lead the Quality Excellence Insurance vertical, interfacing with colleagues across all levels; ensure implementation of quality management framework for each client areas and have quality control and ...
a year ago
Description: We are looking for a Talent Acquisition Head to design and implement recruiting strategies for our SA operations. Roles and Responsibilities include – Building talent pipelines Leading all sourcing strategies Managing external partnerships ...
a year ago
... to fulfil the position of Call Centre Agent (CCA). Job Description Serviced-minded ... projects in liaison with other centres around the world. Should you ...
2 years ago
... - Late Stage Collections Agent The main purpose of ... work queues Servicing outbound calls effectively Achieve daily collections ... Collections experience in the call centre environment Functional Knowledge and ... a highly competitive and dynamic environment
a year ago
... OF THE ROLE: The Sales Agent will be responsible for selling ... and residential Answering incoming sales calls and process Achieving personal monthly ...
a year ago
... Not only receives calls from but also initiates calls to the clients ...
2 years ago
... company Resolves all calls logged by the Call Centre Agents and Back Office ... done within SLA Escalates calls to the relative parties ... and Server Platforms Confirms Call resolution with client before ... resolving of the call Investigates and reports on ...
2 years ago
... hire trainees and tenured agents Monitors and completes daily ... management, peers and trainees/agents Deliberate to identify new ... new hires and tenured agents Implement and demonstrate efficient ... 12 months in BPO/ Call Centre environment Please send contact ...
a year ago
... SME Trainer/Business Trainer (Call Centre) The primary role of ... hire trainees and tenured agents Monitors and completes daily ... management, peers and trainees/agents Deliberate to identify new ... new hires and tenured agents Implement and demonstrate efficient ...
a year ago
... Manager to manage Operations in a Call centre environment Basic Function Performance Parameters ... · Documented monthly performance review of Agents and Assistant Managers and Lead ... processes effectively. Appraisal of Agents based on evaluation of metrics ...
a year ago
... only No telephonic sales No call centre sales Face to face sales ... a minimum of 5 active lead referral agents • Meet all KPl's as laid ... insurance either as a Broker Agent or Tied Agent. Alternatively, must have SOLID ...
a year ago
... seeking German speaking Customer Service Agents to join their new UK ... Previous customer service experience Inbound Call Centre experience advantageous Previous travel or ...
2 years ago
... seeking German speaking Customer Service Agents to join their new UK ... Previous customer service experience Inbound Call Centre experience advantageous Previous travel or ...
2 years ago
... seeking Dutch speaking Customer Service Agents to join their division. This ... · Previous customer service experience · Inbound Call Centre experience advantageous · Previous travel or ...
2 years ago
... seeking Dutch speaking Customer Service Agents to join their division. This ... language skills - Work Proficiency Inbound Call Centre experience advantageous Previous E-Commerce experience ...
2 years ago
... reservations systems & handle outbound voice calls, written correspondence & other multimedia ... levels Demanding and time-sensitive call centre environment Experience our multi- ... service skills essential. Experience in call centre or travel & tourism industry ...
2 years ago
... with efficiency within the Contact centre Runs and analyses reports with ... and other skills requirement - Graduate Call centre experience , RTA role Preferential Basic ...
a year ago