Description:
We are searching for presentable MANAGERS to lead a successful barbershop brand in their stores in Waterfall, Groenkloof and Fourways. The ideal candidate should possess a combination of industry knowledge, business management skills, and a customer-focused mindset to ensure the smooth operation and success of the business.
KEY RESPONSIBILITIES :
- Staff Management: Oversee barbers and support staff, including hiring, training, scheduling, and performance evaluations to ensure smooth operations and exceptional service delivery.
- Customer Service: Provide excellent customer service by greeting clients, addressing inquiries, scheduling appointments, and handling feedback or complaints professionally.
- Inventory Management: Manage inventory levels of hair care products, tools, and equipment, ensuring adequate supplies are available for daily operations.
- Financial Management: Handle financial aspects such as budgeting, pricing, billing, and cash management, aiming for profitability and cost-effectiveness.
- Quality Control: Maintain high-quality standards for haircuts, shaves, and grooming services, ensuring customer satisfaction and loyalty.
- Marketing and Promotion: Develop and implement marketing strategies to attract new clients and retain existing ones, including promotions, events, and social media engagement.
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KEY REQUIREMENTS
• Matric
• 3 to 5 years’ management experience
• Relevant tertiary qualifications advantageous
• Strong communication and interpersonal skills with staff and interacting with clients
• Excellent organisational abilities to handle scheduling, inventory management and
• Business minded, must be able to complete basic bookkeeping tasks
• Leadership qualities to motivate and supervise barbers and support staff
• Marketing skills to develop strategies for attracting and retaining clients
• Ability to adapt to industry trends and implement continuous improvement initiatives
Salary: R10,000 – R12,000 with target-based commission structure
Start date: ASAP
To apply for the National Factory Outlet Manager | Joburg | High End Fashion Retailer positions please send your detailed CV in a Word document and a recent photo of yourself.
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
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