Description:
Area manager Vacancy
A South African-based Original Equipment Manufacturer (OEM) of mine safety equipment. With a strong reputation for producing reliable, quality equipment Their primary focus is Proximity Detection Systems (PDS), sometimes known as Collision Warning Systems (CWS), that offer vehicle-to-vehicle as well as vehicle-to-pedestrian detection is seeking an Area Manager to join their Musina branch.
This is a permanent role
To manage the customer relationship by delivering high quality customer service wrt installation and repair of safety
equipment. To manage branches in order to achieve this. To grow the business by cross selling to existing customers
and generating new business
Qualifications - minimum Grade 12; NDip Electronics, N6
Qualifications - preferred 3 year NDip Electronics
Experience 3 years technical experience; 3 years Account Management experience pref from mining or processing plant; sales
experience an advantage
Skills MS Office
Language Requirements English, Afrikaans
Drivers Licence Yes
Company specific training required Product knowledge
Communication and interaction Peers, management and public
Reporting to GM Field Services
Potential career progression
Perspective: Finance
Output Description
Minimise daily costs and wastage (eg use of equipment, stationery, etc.)
Maximise profits by dealing with customers proactively to ensure that business grows
Perspective: Customer Service
Output Description
Build and maintain strong relationships with customers by professional conduct, regular follow ups/customer visits,
knowledge of the customer's business and meeting deadlines
Proactively deal with customers telephonically or face-to-face to ensure that issues are resolved and relationships
strengthened
Effectively cross sell products to existing customers
Generate new business and attend sales meetings with/without Sales Consultants
Perform any reasonable ad hoc tasks and duties required by management
Perspective: Process
Output Description
Ensure efficient installation and repair of safety equipment so that products are functioning according to required
standards
Respond promptly to customer call-out requests in the event of senior manager requirement
Project manage large and small projects according to company project management schedules and templates
Feed new product design ideas or upgrades from customer to R&D team and provide feedback to customer wrt R&D
team's recommendations
Complete reporting requirements and administration timeously and accurately (SLA, Invoices, Budget reporting, Sales)
Ensure that the company vehicle is maintained
Adhere to all company policies, rules and regulations in all activities
Perform any reasonable ad hoc tasks and duties required by management
Perspect...