Description:
JOB ROLE
FUNCTIONAL RESPONSIBILITIES
Line Management of Kenya Operations
As General Operations Manager you are end-responsible for the management of all operations
in Kenya. This includes amongst others:
Line management of all employees in Kenya; their performance and development Ensuring that the various Kenya guest-facing units deliver guest services / experiences in line with the agreed standards & definitions; idem for agent services End-responsible for the consistently strong and cost-efficient performance of support functions including resupplies, fleet management and asset management / maintenance Ensuring that the Kenya operations meet the company’s Group policies, procedures and standards at all times, including a/o health & safety and admin controls Ensuring that all assets and equipment are kept in excellent condition Strong general performance of the company’s Kenya operations against set management objectives Strong financial performance of the company’s Kenya operations against its Operating Budget as well as good management of CAPEX against CAPEX budgets/plans
Your Profile
We are looking for an experienced, well-rounded GM-like Operations Manager with the following profile:
Minimum 10 years of experience in various operational management roles (Africa experience and tourism industry experience a must) Strong organizational and logistic skills in leadership positions in organisations with > 150 staff Effective at managing and training/coaching middle managers and staff Effective at crisis management and good at making instant decisions; ability to multitask and prioritize in a challenging environment Good working knowledge & experience in the majority of the following areas: Logistics/resupply Cost management HR Menus, food quality and food presentation Some bush/guide knowledge Asset & fleet maintenance management Ability to build good working relationships with people at all levels from camp staff to the Board of Directors Proven ability to handle complex intercultural people matters, with cultural sensitivity and awareness Passion for positive impact and wildlife tourism as well as community development Minimum degree or diploma Strong verbal and written communication skills and ability to structure and present work plans and ideas Independent ‘getting things done’ mentality; willing to work hard Swahili a preference
Location & Travel Requirements
You will be based in Nairobi with frequent tra...
08 Apr 2022;
from:
gumtree.co.za