... of 12 months unbroken inbound call centre experience • Customer service experience • Administration ... in-house operating system • Complete call logs and reports • Assisting irate ... escalate when required to senior agents/team leader • Ensure own productivity ...
8 days ago
... * EMPLOYMENT TYPE *: PERMANENT* SECTOR * : CALL CENTRE* START DATE *:* *6 JUNE 2022* *DUTIES ... :* * Take inbound calls in a professional manner * Handle & overcome ... standards and targets * Reach call resolution timeously * Develop excellent ...
2 years ago
... APPLICATION EMPLOYMENT TYPE : PERMANENT SECTOR : CALL CENTRE START DATE : 6 JUNE 2022 ... DUTIES: Take inbound calls in a professional manner Handle & overcome ... standards and targets Reach call resolution timeously Develop excellent relationships ...
2 years ago
... compile business cases Experience in call center technologies KEY PERFORMANCE AREAS ... planning and execution in contact centre Strategic forecasting and re-reengineering ... management Regular staff meetings Ensuring agent motivation and alignment to business ...
2 years ago
... field • Exposure to Contact Centre environment (advantageous) • Minimum ... Assistance to CS Support Agents in customer query resolution ... when the agents require assistance • Assistance ... training and guidance to agents and 2IC for all ...
7 days ago
... is not a call center or telemarketing company - Full field agents See requirements ...
2 months ago
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