Description:
*Reference: PC001070-MEH-1* Our client is a world leader in offering products for frequent and discerning travelers. They are looking for an immediately available *Customer Service Advisor – French speaking*. You will be dealing with VIP clients – high standards of work is non-negotiable! *A RECENT PROFESSIONAL PROFILE PHOTO MUST ACCOMPANY YOUR APPLICATION * EMPLOYMENT TYPE *: PERMANENT* SECTOR * : CALL CENTRE* START DATE *:* *6 JUNE 2022* *DUTIES:* * Take inbound calls in a professional manner * Handle & overcome objections in a professional and effective manner * Adhere to targets * Take inbound calls from an international customer base * Handle both internal & external e-mail correspondence to and from clients * Work towards resolution time periods, quality standards and targets * Reach call resolution timeously * Develop excellent relationships with all stakeholders *REQUIREMENTS:* * French (Read, Write & Speak) * Work on weekends and shifts as required * Flexibility and easily adaptable to pressurized environments and change * Proven customer service orientation * Problem solving skills * Applied foreign language in previous work experience * Ability to multi task * Exposure to travel * Meet targets * Attend regular training sessions *HOURS:* Monday – Sunday 24/7(rotational roster dependent on daylight saving hours in UK and USA): * 09:00 – 18:00 * 12:00 – 21:00 * 15:00 – 00:00 * 17:00 – 02:00 * 18:00 – 03:00 * 20:00 – 05:00 * 00:00 – 09:00 Will be working SA Public Holidays * INCENTIVES:* * 75% medical aid contribution * 3% provident fund contribution * 100% death cover * Unlimited free access to airport lounges * Free transport for after hour shift, week-ends and Public Holidays Should you meet all the requirements, apply on our website at (www.statusstaffing.com)(http://www.statusstaffing.com) or e-mail (margaret@statusstaffing.com)(mailto:margaret@statusstaffing.com) before 25/05/22. Should you not hear back from us within 10 working days, please consider your application as unsuccessful. We will retain your credentials for future similar roles. R 9558.6 - Monthly plus R955-86 incentive
15 May 2022;
from:
gumtree.co.za