... devices within the set expected service levels and in a quality beyond ...
2 years ago
... Description: The Service Desk provides end-users ... Party related problems. A Service Desk operative will assume full ... well being of the Service desk. Ticket Logging • To ... within timescales identified within the Service Level Agreement. • To provide ...
a year ago
... independent provider of IT infrastructure services. We are looking for a ... the value added from the service. Maintain a proactive Problem tracker ... Problem management, Delivery Leadership, Service Desk, Remote Desktop Services, Technical teams, Automation team ...
a year ago
... 1st level technical support Service restoration Fulfillment of service request and advice ... line support service via the Service Desk, receiving incidents and service requests from ... . Work to tight deadlines / service levels Business etiquette Broad knowledge ...
a year ago
... definition, negotiation and delivery of service propositions focused on high end ... implementation of the Partner Travel Services Desk will result in a significant increase ... operations for the Partner Travel Services Desk As a successful Head of Partner ...
a year ago
... · External Vendors – Primarily for Service Desk Management. Organizational Relationships Reports To ... Business Processes, IT Process, Service Delivery is vital. · Working ... communication skills · Strong customer service orientation ability to connect with ...
a year ago
... as necessary Confirmation of all services upon agents’ confirmation as per internal ... and Qualifications Excellent communications skills, a service delivery mindset, and a strong ... customer service focus both internally with colleagues ...
a year ago
... Internal stakeholders. Participate in ongoing Service Delivery Reviews (MBR / QBR ... , implementing and review of service improvement initiatives. Drive productivity ... External Vendors – Primarily for Service Desk Management Work Experience Requirements Minimum ...
a year ago
... Internal stakeholders. Participate in ongoing Service Delivery Reviews (MBR / QBR ... , implementing and review of service improvement initiatives. Drive productivity ... External Vendors – Primarily for Service Desk Management Work Experience Requirements Minimum ...
a year ago
... Experience Required Excellent communication skills, a service delivery mindset and a strong customer ... service focus both internally with colleagues ... a necessary Confirmation of all services upon agent’s confirmation as per internal ...
2 years ago
... Handling of safari requests from agents with planning costing an accurate ... turnaround time Proactive response to agent requests including suggestions on itinerary ... to upsell Excellent communication skills, a service delivery mindset and a strong customer ...
a year ago
... Town Position - Late Stage Collections Agent The main purpose of the ... account balance in the respective service Customer Service To advise customers on ...
a year ago
... Proficiency ? Proven experience in a customer service role ? Industry related knowledge, specifically ...
2 years ago
... with conflict resolution and providing service delivery. Brief Job Description ... Call handling, customer support and service delivery Collections – great negotiating ... experience as a debt collections/customer service agent/ sales experience Must be available ...
a year ago
... Airline Group Assisting passengers / travel agents with flight bookings and queries ... with each completed year of service up to 25 days Health ...
2 years ago
... new starters to the designated Service Desk Deliver training courses Assess training ... Provide input into the larger Service Desk on-boarding programme - identify ... Members, Customers and Service Management teams Liaises with Service Desk Team Leaders to ...
a year ago
... : 24 months’ work experience in Service Desk/ Tech support process providing remote ... of working within a busy ICT Service Desk environment, showing experience of systems ... To deliver a first line support service via the Service Desk, receivi...
a year ago
... 18 months’ work experience in Service Desk/ Tech support process providing remote ... of working within a busy ICT Service Desk environment, showing experience of systems ... line support service via the Service Desk, receiving incidents and service requests from ...
a year ago
... selling of products and services ensuring the best possible ... clear communication with colleagues, agents, operators guests and suppliers ... of delivering excellent service to agents/guests An in- ... American Spanish Time & desk management including working in ...
a year ago
Description: The IT Service Desk Analyst will provide first ... high degree of customer service for all support queries and ... adhere to all service management principles ? Any ... per minute Previous Customer Service Experience Valid work Permit ...
2 years ago