... of negotiating objective and realistic service level agreements, monitor appropriateness ... and recommend adjustments. Define service practices which builds rewarding relationships ... allows others to provide exceptional client service. Deliver on ...
a year ago
... delivering diverse company secretarial services to clients. Responsibilities: Meet target ... department Meeting client expectations in terms of service delivery and ... and excellent client service by analysing and resolving client service problems, managing ...
a year ago
... work strategically to identify the Client’s needs and challenges, providing ... teams, to deliver strategic and client service excellence. Qualifications/ Experience Minimum ... budget management) Excellent customer service and relationship-building skills Analytics ...
2 years ago
... and reporting. Providing assistance to Client Services, the Call Centre, Claims team ... both internal and external. Assist Client Services, the Call Centre, Claims team ... external service providers to resolve queries. Follow through and provide client with ...
2 years ago
... supports a spirit of partnership. The Client Services Manager should take a proactive role ... provide a high level of service. Reporting client metrics (weekly/monthly/annually), ... is monitored and measured Creating client service and strategic account plans for ...
2 years ago
... process management 5+ years’ experience in client service operations, or related business and ... for new clients and OLAs between departments for new services. Regular review ... develop new solutions and services to support clients. Final sign off on ...
2 years ago
... and reporting. Providing assistance to Client Services, the Call Centre, Claims team ... both internal and external. Assist Client Services, the Call Centre, Claims team ... external service providers to resolve queries. Follow through and provide client with ...
2 years ago
... by the organization. Delivering Exceptional Client Service: Conducting engaging product demonstrations and ... expertise within the service areas. Representing Lightstone at client functions, fostering strong ...
10 months ago
... specializing in client services or financial planning. Responsibilities: Client Services: Implementation of the client services experience ... , as defined by the Head of Client Services ...
a year ago
... teams of Client Service Advisors (where applicable) to ensure client service standards are ... knowledge and performance of client’s business environments and requirements ... Responsible for maintaining and improving client satisfaction, retention, revenue and ...
a year ago
... teams, to deliver strategic and client service excellence. Qualifications/ Experience 3-5 years ... project management disciplines Excellent customer service and relationship-building skills ( ... and maintain high levels of Client service Work closely with the ...
2 years ago
... owner to design Engineering Fusion services. • Work with customer Business Analysts ... . • Ensure together with the project administrator that all required documents are ... specific documentation. • Ensure that project administrator is tracking all time logged ...
a year ago
... to the Telkom SA Managed Service (FTC) environment which ... together with the project administrator that all required documents ... documentation. Ensure that project administrator is tracking all time logged ... is completed by project administrator and is sent to ...
a year ago
... results-driven, passionate about service delivery and thrives under pressure ... Department; Oversee and manage the administrators’ reconstruction and determination unit within ... Provide assistance to Employers or service providers where necessary INNOVATIVE & ...
a year ago
... hands-on experience as a project administrator or coordinator, with at least ... projects/programmes in the financial services and banking industry. A tertiary qualificati ...
a month ago
... of the dialer. Understanding of client requirements and ensuring the correct ... - 5 years of experience as a Dialer administrator in a Contact Centre is required ... a sales and service Operations. 2-3 years’ experience working as a Dialer administrator in a sales ...
a year ago
... for retirement funds and benefit administrators introduced by the Financial Sector ... and meets SLA obligations with clients. KEY PERFORMANCE AREAS Identifying, analysing ... the retirement funds and benefit administrators Developing the regulatory universe and ...
a year ago
... to management. Maintaining client confidentiality, and ensuring that client data is protected ... -100 Microsoft 365 Identity and Services, MS-101 Microsoft 365 Mobility ... /similar AZ-103 Microsoft Azure Administrator Windows Server Skills Required: Communication ...
2 years ago
... Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeously ... or FSCA Liaison with FSCA, administrators and company Preparation of payment ... queries and requests raised by administrators and FSCA Staff training on ...
2 years ago
... Communication ie. feedback to clients, managing clients, responding to clients, attend to queries ... , previous administrators and employers Perform administration process training to new clients Perform ...
a year ago