... the customer or business Advise and document improved Service Processes ... technical specifications Handover Documentation to Service Lines Application: Understanding the ... banking solutions Facilitating workshops with customers, including GAP analysis, ...
2 years ago
... –potentially from both internal group customers and external prospects or non ... -group customers as well as deliver the ... presentations skills with top-notch customer service approach Be able to work ...
2 years ago
... Line Manager. Manage customer service and promote customer satisfaction Prepare sales ... and visual media. Customer and Personal Service: Knowledge of principles and ... for providing customer and personal services. This includes customer needs assessment, ...
a year ago
... strategic initiatives to enhance internal customer interaction through immersion and commercial ... planning (Essential) - Experience in Financial Services /Insurance Industry (Advantageous) - 10 years ...
2 years ago
... negative experiences and enhance customer interactions. Customer Needs/Experience Research ... deliver products and services that meet customer needs by selecting ... a project/program manager. Customer Experiences Implementation Support the implementation ...
a year ago
... financial growth. To build key customer relationships, identify business opportunities, negotiate ... Participate in pricing the solution/service. Handle objections by clarifying, ... with a view to developing new services, products, and distribution channels. ...
2 years ago
... well as business analysis and customer engagement experience. Minimum requirements ... Experience in process engineering in a service management environment / consulting experience ... analysis experience in mapping customer requirements and user specifications ...
2 years ago
... customer business environments o Good understanding of the service lines Consultancy Services ... the customer or business ? Advise and document improved Service Processes ... specifications ? Handover Documentation to Service Lines Application ? Understanding ...
2 years ago