... excellent International BPO/Call Centre Team Manager / Assistant Manager/Team Leader Basic ... process meetings / calls. In addition to call service levels, customer ... TL, Team Manager, Assistant Manager in at an International Call Centre Education Requirements ...
a year ago
... looking for a Head of Operations - Call Centre Basic Function Manage the Operational ... Provide leadership to team of Managers, Asst. Managers and Executives Ensure compliance ... Internal Interactions Below: Senior Managers and Managers Above: VP Ops Support ...
a year ago
... are looking for an IT Manager to be responsible and accountable ... strategy. Must be working in a Call Centre environment Manage relationships and SLA ...
a year ago
... Head Supervises: Quality Assistant Managers, Quality Managers, Sr. Quality Managers, AVP of Quality ...
a year ago
Description: We are looking for a Talent Acquisition Head to design and implement recruiting strategies for our SA operations. Roles and Responsibilities include – Building talent pipelines Leading all sourcing strategies Managing external partnerships ...
a year ago
... to fulfil the position of Call Centre Agent (CCA). Job Description Serviced ... projects in liaison with other centres around the world. Should you ...
2 years ago
... I m looking an Operation Manager to manage Operations in a Call centre environment Basic Function ... of Agents and Assistant Managers and Lead Assistant Managers. · Executive quarterly ... Agents and Assistant Managers and Lead Assistant Managers and consequent ...
a year ago
... , hospitality, customer service, concierge or call centre Exceptional verbal and interpersonal skills ...
a year ago
... on the in house knowledge managers system in a timely manner with ... , hospitality, customer service, concierge or call centre Exception...
2 years ago
Description: Head of Network Operations Centre Location: Century City, Cape Town ... operators working closely with Incident Managers and SRE and assisting Head ... in a 24/7/365 Network Operations Centre Experience of monitoring tools. DataDog ...
2 years ago
... looking for an excellent WFM Manager to join the team! Basic ... patterns Performs routine audits of call center reports to ensure accuracy ... Able to analyze call center trends, including call volume, call patterns, staff productivity ...
a year ago
... working for an international contact centre Ability to work in a multi ...
2 years ago
... working for an international contact centre Ability to work in different ...
2 years ago
... lead process meetings / calls. In addition to call service levels, customer satisfaction ... and voice quality on calls will be key metrics to ...
a year ago
Description: Lifestyle Manager – Japanese Speaking Location: Cape Town, ... employ an Japanese-speaking Lifestyle Manager. Key Responsibilities To manage requests ... , hospitality, customer service, concierge or call center Exceptional verbal and interpersonal ...
a year ago
... Manager, you will be responsible for conducting discovery and demo calls and ... relationships Arrange discovery or demo calls with potential clients Conduct discovery ... and demo calls with prospective clients once enough ...
a year ago
... , and driving revenue through client calls and meetings. Our fast-pace ...
a year ago
... employ an IT Service Delivery Manager for Technology Operations who will ... also on new business growth calls with client / internal stakeholders. Business ...
a year ago
... employ an IT Service Delivery Manager for Technology Operations who will ... also on new business growth calls with client / internal stakeholders. Business ...
a year ago
... reservations systems & handle outbound voice calls, written correspondence & other multimedia ... levels Demanding and time-sensitive call centre environment Experience our multi- ... service skills essential. Experience in call centre or travel & tourism industry ...
2 years ago