Description:
We are excited to announce that we are in search of a hardworking and experienced candidate to join us as a Call Center Agent.
As a Call Center Agent, you will be responsible for finding out prospective customers and closing the sales. You will also be responsible for writing sales reports and creating sales proposals. Moreover, you should have detailed information on the products and services offered by the company.
To perform this job role, you should have excellent sales skills and the ability to work under zero supervision. You should also possess an outstanding organizational skills and good networking skills as well.
If you think you can perform this job position diligently, then send in your resume to us right away. We will love to onboard you soon.
Responsibilities- Presenting the products and services to the customers.
- Identifying the potential customers via cold calling.
- Working in collaboration with the team members.
- Meeting the monthly sales goals and expectations.
- Taking feedbacks from the customers and working upon them.
- Writing sales contracts as per the company’s requirements.
- Making sure the customers are well informed about the sales proposal.
- Tracking and analyzing the sales performance metrics.
- Understanding the current market potentials.
- Resolving customers complaints and issues if any before making the sale.
- Building a positive relationship with the customers.
- Making sure to provide excellent customer service and customer satisfaction.
- Preparing monthly sales reports and presenting them to the higher management.
- Staying up-to-date on the latest technologies and developments in the industry. Requirements
- Grade 12
- Working experience as a Call Center or a similar role in the Sales department.
- A proven track of sales record will be advantageous.
- Good networking and people skills.
- Excellent oral and written communication skills.
- Outstanding math skills.
- Ability to work in a team environment.
- Ability to offer excellent customer service skills.
- Ability to manage time efficiently.
- Ability to build a professional network.
- Active listening skills.
- Ability to handle multiple tasks and prioritize them.