Description:
About the role:A committed, conscientious Customer Success / Sales Support talent that loves being part of a company on a mission for good. Diligent and steady, you understand the concept of how an elephant’s eaten; one bite at a time.
CapeTownMagazine.com is committed to working with and supporting the smaller, most unique experiences in the province, to the biggest of brands nationally.
You know it’s all about clear communications, building value and getting work done well. You want to work smart, using the most effective and efficient tools: Building out a library of snippets for comms; using Hubspot to keep that overview; and being extremely passionate about structure and follow ups because you know that it’s paying attention to those little details that makes the biggest difference.
Knowing that you form an important part of the engine that drives the purpose of the company – To have a DNA changing impact through moments of joy – is why you want to be part of CapeTownMagazine.com.
For you behind the scenes is where the magic is created. And you love that.
Of the 3 core company values, you are the embodiment of each one, for example “The Test Kitchen”. You know you’re good. Now let’s raise the bar to the best. And every day you want to get better regardless of your role: Our other core values are: “Your Comfort Zone vs Where the Magic happens” and “Unclicking the Clique-iness”. If you’re intrigued, carry on reading.
We have a programme for the smallest unique companies in the province to get them into our Industry Impact Initiative. From there and from accessing tips and info they can apply to benefit from us putting them on the map in the biggest way in our Partner Impact Programme (PIP).
Then we also work with the biggest of brands, by bringing out their most unique angles in our Brand Impact Programme (BIP).
This position supports both across and throughout the full spectrum of actions needed from initial contact to on boarding and to comms around success after implementation.
You’re responsible for supporting our MD and Ops in its (sales) systems. By approaching the most fitting companies, small and large, onboard, nurturing them through various comms cycles: from newsletters full of value that delight them to setting up meetings. Ensuring they get the right info before meetings and after. When they sign on, you will be supporting our MD in, or yourself, taking them through the steps of getting to know CapeTownMagazine.com and its products, successes, on-boarding them and getting them superbly happy when they've been activated as well as sharing regular updates.
Tasks:
Comms surrounding all incoming enquiries and running projects
Create and/or manage persona
05 Apr 2022;
from:
gumtree.co.za