Description:
Experienced Collections Team Leader for the Credit Card department at one of the TOP banks in S.A.
Team management
Credit card collections
Early stage collections
Conduct quality audits - recons etc.
Pushing team to reach target and keep them motivated
Run operations smoothly
Risk management
Implement new systems and processes
Report writing
Strong personality
Excellent relationship building skills
Born leader
Energetic
Conflict management skills
Able to deal with various personalities
System orientated
Strong report writing skills
Ethical
Matric and relevant degree
No less than 3 years’ experience as a Team Leader – Early stage collections in the Bank.
Work rotational shifts and Saturdays
Excellent track record, clear Crim, Fraud, ITC
Pass the interview process and psychometrics
Only serious applicants will be considered