Guest Relations / Reception

Description:

A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area. Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay. This position has the responsibility of dealing with guests on a daily basis. The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments. Qualifications and skills: • Grade 12 (essential) • Good literacy & numeracy skills (essential) • MS Office Suite proficiency & previous experience on a PMS system • At least 2 years’ experience in a similar role • Effective communication skills


Responsibility:
Key focus areas: • Guest Handling & Service • Administrative Functions

Salary: RMarket Related