Telemarketing Executive

Description:

An international company that is specialist in network products would like to hire a Telemarketing Executive that is skilled in the niche. The role is for their SA operations based in the Pretoria.

Qualifications and Experience:

• 1 -2 years’ experience Lead generation – use of social media for lead generation will be an advantage
• Experience in Networks or Security
• Fluency in foreign languages is an advantage, in particular French, Arabic, Portuguese, Spanish
• MS Office Excel, Word & Outlook
• Familiar with SQL or MS Access to run basic queries

  Key Responsibilities:

  • Well-developed telesales skills. Candidate should show evidence of previous success in a telesales environment with strong sales skills and the ability to present a convincing argument for our products and to ensure prospective clients are interested in learning more. Highly personable and able to relate to people on the phone. They should be an excellent speaker and be able to read the tone of each prospect’s voice to follow the best approach for each prospect.
  • Drive, energy, tenacity, and commitment to excellence – our sales challenge can be tough, so they’ll need to be highly organised, self-managing and disciplined to maintain activity levels and achieve targets in the face of rejection.
  • Team leader experience – ideal candidate will have experience managing, mentoring, and motivating a team. *
  • Excellent communication skills – both written and verbal. Ability to communicate to prospective clients based on where they are in the pre-sales cycle. The ideal candidate should also be able to relay key information to the sales team when handing over well-developed leads.
  • Excellent teamwork – a good team player, will contribute to creating this new team that supports one another and drive each other to excel. They’ll need to be able to work closely with other teams to gather and share info.
  • Significant B2B experience, particularly in IT and even more particularly in Networks or Security. They’ll understand how B2B sales cycles differ from B2C and the impact that has on the type of sales interventions required.