Description:
Purpose:
To coordinate and administrate resource
Administration
Insurance
Duties & Responsibilities:
1.Supervise FAIS Compliance
•Supervise the monthly maintenance of Representatives FSP register as compared to the FSCA
•Conduct monthly checks on accreditation, legislation and fit and proper status of sales representatives
•Assist in updating and implementing MSSI manuals according to legislative, industry and regulatory requirements
•Ensure the team checks and rectify incorrect data on the Competence Register
•Comply with Fit and Proper requirements for new recruitments
•Supervise continuous updates on appointments and terminations on the FSCA register within required time frame
•Conduct bi-annual accreditations on products, legislation, code of conduct and Fit and Proper status
2.Supervise effective and efficient appointments of representatives
•Draft and implement the Recruitment & Selection Policy and Procedures
•Supervise pre-approval of new appointments (Criminal, ITC, Fit & Proper Requirements & FSCA Register)
•Supervise issuing of contracts, disclosure letters, appointment letters and code of conduct to representatives
•Ensure application forms and recruitment documents are in order and signed agreements are obtained
•Provide input into policies and procedures on In-house system and process enhancement
•Assist with the appointment and cancellation of OC, OC Ackerman’s and SDC
•Oversee performance ito SDC and OC agreements against contractual targets and report inefficiencies discrepancies to the Manager
3. Audit and Compliance
•Assist Manager and investigate issues raised during Audit and Compliance monitoring
•Ensure correct information is provided to the Manager to respond
•Assist to implement recommendations from Audit and Compliance and ensure team members are notified of the implementations
4.Supervise debarment processes and procedures (TCF)
•Assist with debarment and suspension of an agent/ broker when found guilty
•Oversee removal of debarred representatives from in-house systems
5.Co-ordinate supervision processes
•Oversee supervision of newly and existing appointed representatives
•Oversee the monthly and quarterly supervision reports
•Ensure that team members tick off incoming supervision documents and manage continuous updates on supervision records
•Ensure reminders are send to the Sales team to submit supervision records
6.Personnel Management
•Organize workflow and ensure that team members understand their delegated tasks
•Monitor teams’ productivity and daily work performance
•Set goals for performance and deadlines in ways that comply with sales team plans and communicate them to the team
•Identify training needs and coach the team
•Prepare and conduct...