Where

CRM Presales Consultant

Deka Minas (Pty) Ltd
Johannesburg Full-day Full-time

Description:

A leading SaaS platform provider is looking for a presales professional, who will work in close collaboration with sales teams to create solutions and drive business closures.

Key Responsibilities:

To deliver a high-quality experience to the prospects & customers during engagement, acquisition, and onboarding. Present and demonstrate end-to-end product capabilities to all required point-of-contacts at prospect’s / customer’s end. Create Solution Document / Business Proposals, respond to RFQs/RFPs and create quick proof-of concepts / custom demos / integrations to help sales team negotiate contracts and drive deal closures. Understand the software and tools’ ecosystem of each prospect/customer and come up with most optimal ways of connecting the company to them. Assess the customer needs and arrive at the best solution via close collaboration with client’s POCs, sales team, product/technology team, delivery team and partner teams, as required. Gain thorough understanding of the product/platform and continuously learn from new product updates and pitch them appropriately to the clients, based on their requirements. Gain continuous knowledge of the competition landscape and their offerings across all required domains and regions. Providing continuous feedback to product development / delivery team / sales team w.r.t. new trends / solution expectation from the customer sides based on market demand / research. Continuous engagement with technology, delivery, partners, and 3rd party technology vendors to drive innovations and enhancements to product / platform, thereby creating new opportunities for up-sell / cross sell across various domains / business verticals and across all regions. Follow best practices and drive process efficiencies / automations & technology innovations. Should aim to become the solution expert and go-to-person for the regional sales team to provide solutions to cater to various customer demands and business needs. Build strong relationships with clients & partners and continuously explore upsell / cross-sell opportunities for company products or services with them, in close collaboration with the Sales Team / Customer Success Team. Participate actively and deliver Knowledge Sharing Sessions & Trainings to internal teams / partners.

Requirements:

2-4 years of experience in Pre-sales role (preferably in Manufacturing/Automotive/Healthcare/Real estate domains or working in a CRM product organization). Excellent written and verbal communicatio...
12 May 2023;   from: gumtree.co.za

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