Description: Snr Call Centre Sales Manager Provide leadership over multiple campaigns ... to achieve agreed contact centre service, sales and quality targets Continually ... proficiency Min 3-5 years contact Centre operations management experience Experience in ...
a year ago
... coach a team of Call Centre Agents to create and ... and managing a team of Call Centre Agents to achieve client SLA ... give recommendations to improve sales • Handle employee related ... Matric • 1-2 years contact Centre Team Leader experience Competencies • ...
2 years ago
... the performance of our call centre. The QA will monitor ... Participates in design of call monitoring formats and quality ... call calibration sessions for call center staff. Provides feedback to call ... center team leaders and managers. Prepares and ...
a year ago
... the performance of our call centre. The QA will monitor ... Participates in design of call monitoring formats and quality ... call calibration sessions for call center staff. Provides feedback to call ... center team leaders and managers. Prepares and ...
a year ago
... the performance of our call centre. The QA will monitor ... Participates in design of call monitoring formats and quality ... call calibration sessions for call center staff. Provides feedback to call ... center team leaders and managers. Prepares and ...
a year ago
... : The Quality Assurance Manager will monitor process implementation ... department. The Quality Assurance Manager will ensure that quality & ... as regular briefings with senior management on the progress ... requirements of the contact centre Ensure campaign KPIs are ...
a year ago
... Lead and manage a team of Call Centre Sales Agents to achieve exceptional results ... . Min 2 years contact Centre Team Leader experience BPO experience ... day shift employees Strong contact Centre operations know how Effective people ...
2 years ago
... Lead and manage a team of Call Centre Sales Agents to achieve exceptional results ... . Min 2 years contact Centre Team Leader experience BPO experience ... Cape Town CBD Strong contact Centre operations know how Effective people ...
2 years ago
... . Key Responsibilities Maximise policy sales and monthly written premium in ... providers and customers. Execute the sales process with skill, knowledge, diligence ... NQF4 ideal 2 years call centre sales experience 1 year warranty/VAPS sales experience is essential ...
a year ago
Description: TITLE: ACCOUNT MANAGER (BPO) (Cape Town ... seeking an experienced Account Manager with exceptional client ... client expectations on contact centre campaigns. In addition, ... Experience in working on Call Centre campaigns. TES Account/Project ...
a year ago
... and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring ... and ensure customer satisfaction, Transaction/Call Monitoring, quality and ensuring ... in a leadership role, in contact centre sales Must be technologically savvy Certificate ...
a year ago
... within the Outbound and telemarketing Call Centre to meet business requirements To ... performance targets for speed, efficiency, sales and quality for the team ... statistics of teams, e.g. number of calls per team, number of successful ...
a year ago
... a well-established insurance sales company, for a Sales Consultant, who will be ... clients, whilst achieving sales targets in an outbound call centre environment. During a ... Typical Day, You’ll. Consistently meet sales ...
a year ago
... of innovative customized contact Centre solutions from South African ... Conduct regular quality assessments of sales calls, chat interactions, and other ... sales skills, product knowledge, and customer service abilities. Collaborate with campaign managers ...
6 months ago
... and evaluate the performance through call monitoring, role-playing, and ... ’ experience in sales training within a BPO or contact centre environment. Strong ... understanding of sales methodologies and techniques ...
7 months ago
... for dynamic outbound agents to call trial and/or recently lapsed ... language proficiency Minimum 1-year outbound sales experience within an international center ... delivering innovative and customized contact centre solutions from South Africa to ...
8 months ago
... for dynamic outbound agents to call trial and/or recently lapsed ... language proficiency Minimum 1-year outbound sales experience within an international center ... delivering innovative and customized contact centre solutions from South Africa to ...
a year ago
... innovative and customized contact centre solutions from South Africa ... minimum productivity requirements for calls daily to ensure optimization ... Manage customer accounts and calls by logging onto and ... , Although this is a scripted sale, your ability to carry a ...
8 months ago
... seeking International Inbound Debt Sales Consultants!!! If you've ... minimum productivity requirements for calls daily Manage customer ... innovative and customised contact centre solutions from South Africa ... will be taking inbound calls and engaging with high ...
11 months ago
... innovative and customised contact centre solutions from South Africa ... minimum productivity requirements for calls daily to ensure optimization ... Manage customer accounts and calls by logging onto and ... , Although this is a scripted sale, your ability to carry a ...
11 months ago