... : We are looking for a Head of Operations - Call Centre Basic Function Manage the Operational ... This position is responsible for Operations Key responsibilities include: Formulation ... . Process Specific Skills · Inbound call center experience is essential. · ...
a year ago
... strategy. Must be working in a Call Centre environment Manage relationships and SLA ... evaluate IT and electronic data operations. Work with internal stakeholders to ... policy and best practice standard operation processes and manuals. Performing routine ...
a year ago
... employ an excellent International BPO/Call Centre Team Manager / Assistant Manager/ ... ability Excellent communication skills Effective operations management Previous experience in a ... Manager in at an International Call Centre Education Requirements Grade 12/ ...
a year ago
... Interactions: Enabling functions · Transitions · Operations · Clients · Others as may be ... Relationships: Reports To: Country Head Supervises: Quality Assistant Managers, ... · Must have 5+ years business/operations experience with at least 2-3 years ...
a year ago
... Acquisition Head to design and implement recruiting strategies for our SA operations ...
a year ago
Description: IT Operations Lead / Manager: We ... IT and electronic data operations. Work with internal stakeholders ... and best practice standard operation processes and manuals. Performing ... audits. Running routine system operations reports and sharing them ...
a year ago
... in charge of the Call Centre Operations that support the internal ... implementations Maintains and improves call centre operations by monitoring system performance; ... tracking emerging trends in call centre operations management; attending educational workshops ...
2 years ago
Description: I m looking an Operation Manager to manage Operations in a Call centre environment Basic Function Performance ...
a year ago
... to fulfil the position of Call Centre Agent (CCA). Job Description Serviced ... projects in liaison with other centres around the world. Should you ...
2 years ago
Description: Head of Network Operations Centre Location: Century City, ... Head of IT to help maintain and support operations ... to ensure the effective operation of the department. Evaluate ... in a 24/7/365 Network Operations Centre Experience of monitoring tools. ...
2 years ago
... operation of the English Stream High School. The Head ... community service programs. The Head of Academics fosters a challenging ... The Head of Academics is responsible for the operation of ... Provides, in co-operation with the Pedagogical Head, a consistent and ...
2 years ago
... & DELIVERABLES Deliver annual Contact Centre and Customer Experience objectives ensuring ... Centre processes in line with Conduct/ Regulatory risk standards and within Operations ... understanding and experience of Contact Centre Management Strong relationship & ...
2 years ago
... / Purpose As the Head of Partner Travel Services, ... is an opportunity to head up a newly formed ... of service delivery and operations, and monitor performance thereof ... operations to enable operations for the Partner Travel Services Desk As a successful Head ...
a year ago
... technology to streamline all internal operations and help optimize their ... technology to ensure continuity of operations and confidentiality Identifying strategic ... partner to all corporate, manufacturing operations and service departments Defining insourcing ...
2 years ago
... & happy work environment Following standard Operation Procedures Food and Beverage Efficient ...
a year ago
... support and guidance to the Head Housekeeper with Rooms checks, room ... GM and GM for smooth operations and updates at the Camp ...
2 years ago
... recruiting strategies for our SA operations. Roles and Responsibilities include: Building ...
a year ago
... Guests and Suppliers Be on call for any major emergencies and ... Help prepare and support all operations of traveling files Assist with ... are in place and the operations of the itinerary pre trip ...
a year ago
... on the territory and their call centre is open 7 days a week, ... ) Availability to work shifts (International Call Centre) Operations Management and Continuous Improvement Coach ... to KPI’s in conjunction with Operations head Anticipate escalations and take over ...
2 years ago
... Description: Our client, a call centre located in Randburg, Johannesburg ... on the territory and their call centre is open 7 days a ... to work shifts (International Call Centre) Job Description Identify the ... issues Follow up customer calls where necessary Meets or ...
2 years ago