... a team of social media customer service consultants. This involves setting team ... team members to provide excellent customer service. Analytics and Reporting: Track ... Requirements Matric 2+ years’ experience as a Customer Service Team Leader on social media ...
5 months ago
... providing an end-to-end service and support to brokers. ... record, authorised representatives from the brokerage, and Broker Services Dealing with ... Optimising work processes Personal Attributes Customer Service Team Support Communicates effectively Situational ...
6 months ago
... : Customer Care Team Leader CallForce is an award-winning BPO service provider ... within the team • Handling difficult customer complaints or enquiries • Drive ... feedback Requirements • Min 2+ years customer service team leader experience • Strong sales ...
6 months ago
... is an award-winning BPO service provider delivering innovative and customised ... future. Transform cold calls and customer inquiries into warm conversations, actively ... sales targets. Provide top-tier customer service, ensuring client satisfaction through clear ...
6 months ago
... is an award- winning BPO service provider of innovative customized contact ... calls, chat interactions, and other customer interactions to identify areas for ... sales skills, product knowledge, and customer service abilities. Collaborate with campaign managers ...
6 months ago
... associates' demeanor, technical accuracy, customer service performance, and conformity to company ... to enhance the overall CallForce customer’s experience. Experience and skills ... client listening programs to identify customer needs and expectations. Provides ...
6 months ago
... , and a commitment to delivering excellent service, we invite you to apply ... Coaching and Development Quality Assurance Customer Servicer Performance Metrics Reporting Policy ...
7 months ago
... sales skills, product knowledge, and customer engagement techniques. Sales Coaching: Provide ... or services offered and can effectively communicate their value to customers. Compliance ...
7 months ago
... is an award-winning BPO service provider delivering innovative and customised ... insurance products and providing exceptional customer service. Responsibilities: Sales Generation: Utilize your ...
7 months ago
... : Matric 12 months outbound sales/customer service/Retentions/debt collection/tele sales ... ) International outbound experience with sales/customer service (Not essential but preferred) Lead ...
7 months ago
... an award-winning BPO service provider delivering innovative and ... monthly collection target. Manage customer accounts and calls by ... identity and negotiate with customers to obtain a promise ... more complex accounts, analyze customers' account history and provide ...
7 months ago
... an award-winning BPO service provider delivering innovative and ... monthly collection target. Manage customer accounts and calls by ... identity and negotiate with customers to obtain a promise ... more complex accounts, analyze customers' account history and provide ...
7 months ago
... is an award- winning BPO service provider of innovative customised contact ... calls, chat interactions, and other customer interactions to identify areas for ... sales skills, product knowledge, and customer service abilities. Collaborate with campaign managers ...
7 months ago
... new customers to sell variety of Telco and Data products & services. Offer ... professional advice to clients for upgrades. Set up new customer ...
7 months ago
... and/or recently lapsed trial customers to get them to become ... to satellite and online entertainment services on the night shift. ... a hot lead base of customers using the list of the ... is an award-winning BPO service provider delivering innovative and customized ...
7 months ago
... . • • Ensuring that a high level of customer service and support is provided to ... all internal and external customers • • Follow through with P1/P2 ... accurate ASSET list. • • Schedule adherence • • Customer Satisfaction Good Knowledge of Active ...
7 months ago
... associates' demeanor, technical accuracy, customer service performance, and conformity to ... to enhance the overall Callforce customer’s experience. Responsibilities: Participates ... listening programs to identify customer needs and expectations. Provides ...
7 months ago
... is an award- winning BPO service provider of innovative customized contact ... mentorship to a team of sales representatives. Set performance expectations and objectives ... standards. Conduct QA checks ensuring service quality. You will need: 2+ years ...
7 months ago
... an award-winning BPO service provider delivering innovative and ... monthly collection target. Manage customer accounts and calls by ... identity and negotiate with customers to obtain a promise ... more complex accounts, analyze customers' account history and provide ...
7 months ago
... new customers to sell variety of Telco and Data products & services. Offer ... professional advice to clients for upgrades. Set up new customer ...
9 months ago