... , and a commitment to delivering excellent service, we invite you to apply ... Coaching and Development Quality Assurance Customer Servicer Performance Metrics Reporting Policy ...
7 months ago
... sales skills, product knowledge, and customer engagement techniques. Sales Coaching: Provide ... or services offered and can effectively communicate their value to customers. Compliance ...
7 months ago
... an award-winning BPO service provider delivering innovative and ... monthly collection target. Manage customer accounts and calls by ... identity and negotiate with customers to obtain a promise ... more complex accounts, analyze customers' account history and provide ...
7 months ago
... an award-winning BPO service provider delivering innovative and ... monthly collection target. Manage customer accounts and calls by ... identity and negotiate with customers to obtain a promise ... more complex accounts, analyze customers' account history and provide ...
7 months ago
... an award-winning BPO service provider delivering innovative and ... monthly collection target. Manage customer accounts and calls by ... identity and negotiate with customers to obtain a promise ... more complex accounts, analyze customers' account history and provide ...
7 months ago
... an award-winning BPO service provider delivering innovative and ... monthly collection target. Manage customer accounts and calls by ... identity and negotiate with customers to obtain a promise ... more complex accounts, analyze customers' account history and provide ...
11 months ago
... an award-winning BPO service provider delivering innovative and ... monthly collection target. Manage customer accounts and calls by ... identity and negotiate with customers to obtain a promise ... more complex accounts, analyze customers' account history and provide ...
11 months ago
... track record Ability to resolve customer complaints. Microsoft word / excel / outlook ... . Ensure the individual team member’s service standards are adhered to. Effective ...
11 months ago
... and/or recently lapsed trial customers to get them to become ... to satellite and online entertainment services. This is a fun but fast ... of a hot lead based on Customer using the free subscription for ...
a year ago
... and/or recently lapsed trial customers to get them to become ... to satellite and online entertainment services. This is a fun but fast ... of a hot lead based on Customer using the free subscription for ...
a year ago
... quality service delivery that makes a positive impact on our customers in ... responsibilities Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality ... team Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, ...
a year ago
... within these end customer accounts. Roles & responsibilities Customer Relationship Management: Responsible ... strategy. Develop customer strategy which identifies the customer’s needs and ... 3rd level support to client services. Minimum qualifications 2 years of ...
a year ago
... Ensure the individual team member’s service standards are adhered to, e.g. meeting ... interactions captured, etc. Handling difficult customer complaints or enquiries Drive quality ...
a year ago
... is an award-winning BPO service provider delivering innovative and customised ... within the team Handling difficult customer complaints or enquiries Drive quality ...
a year ago
... Specialist to join our Enterprise Services team to start asap. Our ... , vision and values of extraordinary customer (candidate) experience. Actively utilize all ...
a year ago
... offer world class product and services to clients, whilst achieving sales ... internal Sales processes). Offer outstanding customer experience. Adhere to workforce scheduling ...
a year ago
... - Ensure the individual team member’s service standards are adhered to, e.g. meeting ... interactions captured, etc. - Handling difficult customer complaints or enquiries - Drive quality ...
2 years ago
... and quality service delivery that makes a positive impact on our customers in ... Ensure the individual team members' service standards are adhered to e.g. meeting ... interactions captured etc. Handle difficult customer complaints or enquiries Drive quality ...
a year ago
... & services · Offer professional advice to clients for upgrades · Set up new customers ...
a year ago
... Description: Description Helping customers implement innovative cloud ... maintenance cost, Mobility, Services in Pay-Per-Use and ... Sales ability Ensures that service level agreements are met ... Being calm when dealing with customer complaints and issues. Working ...
a year ago