... mentor and coach a team of Call Centre Agents to create and deliver amazing ... • Leading and managing a team of Call Centre Agents to achieve client SLA requirements ... Requirements • Matric • 1-2 years contact Centre Team Leader experience Competencies • Strong ...
a year ago
... the performance of our call centre. The QA will monitor ... , creating and implementing call center quality processes and ... Participates in design of call monitoring formats and quality ... call calibration sessions for call center staff. Provides feedback to call ...
a year ago
... the performance of our call centre. The QA will monitor ... , creating and implementing call center quality processes and ... Participates in design of call monitoring formats and quality ... call calibration sessions for call center staff. Provides feedback to call ...
a year ago
... the performance of our call centre. The QA will monitor ... , creating and implementing call center quality processes and ... Participates in design of call monitoring formats and quality ... call calibration sessions for call center staff. Provides feedback to call ...
a year ago
Description: Snr Call Centre Sales Manager Provide leadership over ... , operational teams Manage the Contact Centre workforce. motivate and manage supervisory ... language proficiency Min 3-5 years contact Centre operations management experience Experience in ...
a year ago
... the team of incubation agents. Also responsible for the ... the calls sent to internal staff & score the agent based ... Client Journeys) done daily (call analysis of query) Reporting Weekly ... Monthly repeat call analysis report Monthly top ten agents incurring the ...
7 months ago
... the team of incubation agents. Also responsible for the ... the calls sent to internal staff & score the agent based ... Client Journeys) done daily (call analysis of query) Reporting Weekly ... Monthly repeat call analysis report Monthly top ten agents incurring the ...
a year ago
... functional requirements of the contact centre Ensure campaign KPIs are met ...
a year ago
... is looking for dynamic outbound agents on a night shift in Sunninghill ... Transfer warm leads to USA agents Meet and exceed hourly/daily ...
2 years ago
Description: Outbound Sales Consultant Our international client is looking for strong sales individuals to join our dynamic team in Sunninghill. What You’ll be Doing Lead generation from an existing client base. During a Typical Day, You’ll · Read from a ...
2 years ago
Description: Inbound customer service call center agent needed for Airline company RESPONSIBILITIES: ... (1) to four (4) years’ experience in a Call Centre Environment Travel or relevant qualification ...
2 years ago
... looking for a Vehicle Warranty Sales Agent to join our professional team ... -term insurance NQF4 ideal 2 years call centre sales experience 1 year warranty/VAPS ...
a year ago
... is for you! Desciption: Cold call pre-existing and new customers ... delivering innovative and customised contact centre solutions from South Africa to ...
a year ago
Description: Job Description Call force success is all down ... come with every role at Call force, we’d love to hear ... Market. You’ll make outbound calls to our existing customers, identifying ...
7 months ago
... ! During a Typical Day, you’ll: Call pre-qualified clients existing and ... job details below Title: Sales Agent Role: Outbound Sales Salary: R 4 500 ...
7 months ago
... ! During a Typical Day, you’ll: Call pre-qualified clients existing and ... job details below Title: Sales Agent Role: Outbound Sales Salary: R 4 500 ...
8 months ago
... ! During a Typical Day, you’ll: Call pre-qualified clients existing and ... job details below Title: Sales Agent Role: Outbound Sales Salary: R 4 500 ...
9 months ago
... ! During a Typical Day, you’ll: Call pre-qualified clients existing and ... job details below Title: Sales Agent Role: Outbound Sales Salary: R 4 500 ...
9 months ago
... delivering innovative and customised contact centre solutions from South Africa to ...
2 years ago
... is looking for dynamic outbound agents to call trial and/or recently ...
a year ago