... delivering innovative and customised contact centre solutions from South Africa to ... for their future. Transform cold calls and customer inquiries into warm ...
6 months ago
... delivering innovative and customised contact centre solutions from South Africa to ... Insurance Consultant position. Join our dynamic team and embark on a rewarding ...
7 months ago
... of the performance of our call centre. The QA will monitor outbound ... . Responsibilities: Participates in design of call monitoring formats and quality standards ... facilitates call calibration sessions for call center staff. Provides feedback to call center ...
7 months ago
... team leaders in agent performance reviews with the agents. Ensure Team Leaders ... of building exceptional team performance. Dynamic and proven leadership ability to ...
8 months ago
... (Grade 12) 3+ years contact Centre Sales Management experience. 2+ year ... manage a team. Understanding Call center principles and practices Understands ... outbound projects. Advantageous Call Centre training & coaching experience Call handling & scripting ...
11 months ago
... the performance of our call centre. The QA will monitor ... , creating and implementing call center quality processes and ... Participates in design of call monitoring formats and quality ... call calibration sessions for call center staff. Provides feedback to call ...
a year ago
... and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that ... and ensure customer satisfaction, Transaction/Call Monitoring, quality and ensuring that ... in a leadership role, in contact centre sales Must be technologically savvy ...
a year ago
... for new trainees and existing agents. Responsibilities Facilitate training group as ... variance is less than 5% Take Calls for minimum 4 hours each month ... OPS manager to help transition agents from Training to incubation as ...
a year ago
Description: Snr Call Centre Sales Manager Provide leadership over ... , operational teams Manage the Contact Centre workforce. motivate and manage supervisory ... language proficiency Min 3-5 years contact Centre operations management experience Experience in ...
a year ago
... innovative and customised contact centre solutions from South Africa ... new trainees and existing agents. Responsibilities Facilitate training group ... is less than 5% Take Calls for minimum 4 hours each ... manager to help transition agents from Training to incubation ...
a year ago
... looking for a Vehicle Warranty Sales Agent to join our professional team ... -term insurance NQF4 ideal 2 years call centre sales experience 1 year warranty/VAPS ...
a year ago
... the performance of our call centre. The QA will monitor ... , creating and implementing call center quality processes and ... Participates in design of call monitoring formats and quality ... call calibration sessions for call center staff. Provides feedback to call ...
a year ago
... a Typical Day, You’ll Cold call pre-existing and new customers ...
a year ago
... maintain all outbound activity call sloping strategies. Design, ... dialer to ensure optimal agent productivity. Identify and ... any data anomalies or agent behavior issues to ... Dialer administrator in a Contact Centre is required Familiarity with reporting ...
a year ago
... functional requirements of the contact centre Ensure campaign KPIs are met ...
a year ago
... sales targets in an outbound call centre environment. During a Typical Day, You ...
a year ago
... and manage a team of Call Centre Sales Agents to achieve exceptional results. Min ... 2 years contact Centre Team Leader experience ... day shift employees Strong contact Centre operations know how Effective people ...
a year ago
Description: Inbound customer service call center agent needed for Airline company RESPONSIBILITIES: ... (1) to four (4) years’ experience in a Call Centre Environment Travel or relevant qualification ...
2 years ago
... dynamic BPO operation. 4 - 6 years data analytics experience in the BPO /Contact Centre ...
2 years ago
... based client is looking for dynamic outbound agents on a night shift in ... Transfer warm leads to USA agents Meet and exceed hourly/daily ...
2 years ago
- 1
- 2