... the performance of our call centre. The QA will monitor ... , creating and implementing call center quality processes and ... Participates in design of call monitoring formats and quality ... call calibration sessions for call center staff. Provides feedback to call ...
a year ago
... the performance of our call centre. The QA will monitor ... , creating and implementing call center quality processes and ... Participates in design of call monitoring formats and quality ... call calibration sessions for call center staff. Provides feedback to call ...
a year ago
Description: Snr Call Centre Sales Manager Provide leadership over ... , operational teams Manage the Contact Centre workforce. motivate and manage supervisory ... language proficiency Min 3-5 years contact Centre operations management experience Experience in ...
a year ago
... based client is looking for dynamic outbound agents on a night shift in ... Transfer warm leads to USA agents Meet and exceed hourly/daily ...
2 years ago
... functional requirements of the contact centre Ensure campaign KPIs are met ...
a year ago
... sales individuals to join our dynamic team in Sunninghill. What You ...
2 years ago
Description: Inbound customer service call center agent needed for Airline company RESPONSIBILITIES: ... (1) to four (4) years’ experience in a Call Centre Environment Travel or relevant qualification ...
2 years ago
... looking for a Vehicle Warranty Sales Agent to join our professional team ... -term insurance NQF4 ideal 2 years call centre sales experience 1 year warranty/VAPS ...
a year ago
... delivering innovative and customised contact centre solutions from South Africa to ...
2 years ago
... a Typical Day, You’ll Cold call pre-existing and new customers ...
a year ago
... sales individuals to join our dynamic team in Sunninghill. What You ...
2 years ago
... and manage a team of Call Centre Sales Agents to achieve exceptional results. Min ... 2 years contact Centre Team Leader experience ... day shift employees Strong contact Centre operations know how Effective people ...
a year ago
... (Grade 12) 3+ years contact Centre Sales Management experience. 2+ year ... manage a team. Understanding Call center principles and practices Understands ... outbound projects. Advantageous Call Centre training & coaching experience Call handling & scripting ...
10 months ago
... of the performance of our call centre. The QA will monitor outbound ... . Responsibilities: Participates in design of call monitoring formats and quality standards ... facilitates call calibration sessions for call center staff. Provides feedback to call center ...
7 months ago
... sales targets in an outbound call centre environment. During a Typical Day, You ...
a year ago
... service skills essential. Experience in call centre or travel & tourism industry preferred ...
2 years ago
... innovative and customised contact centre solutions from South Africa ... new trainees and existing agents. Responsibilities Facilitate training group ... is less than 5% Take Calls for minimum 4 hours each ... manager to help transition agents from Training to incubation ...
a year ago
... maintain all outbound activity call sloping strategies. Design, ... dialer to ensure optimal agent productivity. Identify and ... any data anomalies or agent behavior issues to ... Dialer administrator in a Contact Centre is required Familiarity with reporting ...
a year ago
... and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that ... and ensure customer satisfaction, Transaction/Call Monitoring, quality and ensuring that ... in a leadership role, in contact centre sales Must be technologically savvy ...
a year ago
... for new trainees and existing agents. Responsibilities Facilitate training group as ... variance is less than 5% Take Calls for minimum 4 hours each month ... OPS manager to help transition agents from Training to incubation as ...
a year ago
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