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Call centre workforce manager jobs in Durban (265 jobs)

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... achieved. Advanced knowledge of Workforce Management methodologies. Advanced working ... variance reports to WFM manager(s) and business. Reporting ... implementation of new contact centre technologies. Manage, update ... contact in relation to call-backs or digital ...
2 days ago
... audiences, including HR leadership, department managers, and executives. Analyse data ... outcomes, such as employee turnover, workforce demand, and talent acquisition needs ... audiences, including HR leadership, department managers, and executives. Analyse data ...
18 days ago
... audiences, including HR leadership, department managers, and executives. Analyse data ... outcomes, such as employee turnover, workforce demand, and talent acquisition needs ... audiences, including HR leadership, department managers, and executives. Analyse data ...
18 days ago
... audiences, including HR leadership, department managers, and executives. Analyse data ... outcomes, such as employee turnover, workforce demand, and talent acquisition needs ... audiences, including HR leadership, department managers, and executives. Analyse data ...
18 days ago
  • Customer Experience People SA (Pty) Ltd
  • Durban
... -paced contact centre operation. The Operation Change Delivery Manager will be ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ...
15 days ago
  • Customer Experience People SA (Pty) Ltd
  • Durban
... -paced contact centre operation. The Operation Change Delivery Manager will be ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ...
15 days ago
  • Customer Experience People SA (Pty) Ltd
  • Durban
... -paced contact centre operation. The Operation Change Delivery Manager will be ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ...
15 days ago
  • Customer Experience People SA (Pty) Ltd
  • Durban
... -paced contact centre operation. The Operation Change Delivery Manager will be ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ...
15 days ago
  • Customer Experience People SA (Pty) Ltd
  • Durban
... -paced contact centre operation. The Operation Change Delivery Manager will be ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ...
15 days ago
  • Customer Experience People SA (Pty) Ltd
  • Durban
... -paced contact centre operation. The Operation Change Delivery Manager will be ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ...
15 days ago
  • Customer Experience People SA (Pty) Ltd
  • Durban
... -paced contact centre operation. The Operation Change Delivery Manager will be ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ...
15 days ago
  • Customer Experience People SA (Pty) Ltd
  • Durban
... -paced contact centre operation. The Operation Change Delivery Manager will be ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ...
15 days ago
  • Customer Experience People SA (Pty) Ltd
  • Durban
... -paced contact centre operation. The Operation Change Delivery Manager will be ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ...
15 days ago
  • Customer Experience People SA (Pty) Ltd
  • Durban
... -paced contact centre operation. The Operation Change Delivery Manager will be ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ...
15 days ago
  • Customer Experience People SA (Pty) Ltd
  • Durban
... -paced contact centre operation. The Operation Change Delivery Manager will be ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ...
15 days ago
  • Customer Experience People SA (Pty) Ltd
  • Durban
... -paced contact centre operation. The Operation Change Delivery Manager will be ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ...
15 days ago
  • Customer Experience People SA (Pty) Ltd
  • Durban
... -paced contact centre operation. The Operation Change Delivery Manager will be ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ... Collaborate with other Change Delivery Managers, the Communication Team, and Training ...
15 days ago
  • Classique Quilters
  • Durban
... to ensure a motivated and skilled workforce. · Conduct performance evaluations and address ...
25 days ago
  • The Unlimited
  • Durban
... within a high-volume outbound call center environment. The role responsible ... role collaborates closely with campaign managers, IT, and quality assurance ... strategies, including pacing, prioritization, and call routing. Performance Monitoring: Monitor real ...
8 days ago
  • The Unlimited
  • Durban
... within a high-volume outbound call center environment. The role responsible ... role collaborates closely with campaign managers, IT, and quality assurance ... strategies, including pacing, prioritization, and call routing. Performance Monitoring: Monitor real ...
8 days ago