... providing an end-to-end service and support to brokers. ... record, authorised representatives from the brokerage, and Broker Services Dealing with ... Optimising work processes Personal Attributes Customer Service Team Support Communicates effectively Situational ...
a year ago
... providing an end-to-end service and support to brokers. ... record, authorised representatives from the brokerage, and Broker Services Dealing with ... Optimising work processes Personal Attributes Customer Service Team Support Communicates effectively Situational ...
2 years ago
... associates' demeanor, technical accuracy, customer service performance, and conformity to company ... to enhance the overall CallForce customer’s experience. Experience and skills ... client listening programs to identify customer needs and expectations. Provides ...
6 months ago
... . • • Ensuring that a high level of customer service and support is provided to ... all internal and external customers • • Follow through with P1/P2 ... accurate ASSET list. • • Schedule adherence • • Customer Satisfaction Good Knowledge of Active ...
8 months ago
... is an award- winning BPO service provider of innovative customized contact ... calls, chat interactions, and other customer interactions to identify areas for ... sales skills, product knowledge, and customer service abilities. Collaborate with campaign managers ...
6 months ago
... : Matric 12 months outbound sales/customer service/Retentions/debt collection/tele sales ... ) International outbound experience with sales/customer service (Not essential but preferred) Lead ...
8 months ago
... is an award- winning BPO service provider of innovative customised contact ... calls, chat interactions, and other customer interactions to identify areas for ... sales skills, product knowledge, and customer service abilities. Collaborate with campaign managers ...
8 months ago
... : Matric 12 months outbound sales/customer service/Retentions/debt collection/tele sales ... ) International outbound experience with sales/customer service (Not essential but preferred) Lead ...
a year ago
... responsible for influencing potential customers within the realm ... able to understand the customer’s requirements in a short ... telemarketer or similar sales/customer service role Proven track record ... Patient and able to handle customer rejection. Working hours: ...
a year ago
... requirements: 12 months outbound sales/customer service/Retentions/debt collection/tele sales ... ) International outbound experience with sales/customer service (Not essential but preferred) Lead ...
a year ago
... with goals including: o Customer Satisfaction Score o Service Level Goals o Quality Goals ... to reach meet performance and customer service objectives • Coordinate training on ... to services, products or processes of projects • Ensuring all customer questions ...
2 years ago
... a team of social media customer service consultants. This involves setting team ... team members to provide excellent customer service. Analytics and Reporting: Track ... Requirements Matric 2+ years’ experience as a Customer Service Team Leader on social media ...
6 months ago
... Responsible for driving sales and customer service outcomes. Focus on providing differentiation ... , operational teams. Ensure optimal service delivery through scheduling and continuous ... to achieve agreed contact centre service, sales and quality targets. ...
a year ago
... Responsible for driving sales and customer service outcomes. Focus on providing differentiation ... , operational teams. Ensure optimal service delivery through scheduling and continuous ... to achieve agreed contact centre service, sales and quality targets. ...
a year ago
... standards of professionalism and service delivery. The successful candidate ... Ensure implementation & maintenance of Service Level Agreements and Standard Operating ... Ability to manage conflict. Strong customer service focus. Flexibility and adaptability. ...
a year ago
... teams to understand and meet service delivery levels. Ensure implementation & ... maintenance of Service Level Agreements and Standard Operating ... Ability to manage conflict. Strong customer service focus. Flexibility and adaptability. ...
a year ago
... best practice • Act as a Legal Representative on behalf of company in ... to achieve agreed contact centre service, sales and quality targets • Continually ... a BPO Contact Center or similar services company. • Bachelor’s Degree • 5+ years’ experience ...
2 years ago
... is an award- winning BPO service provider of innovative customized contact ... mentorship to a team of sales representatives. Set performance expectations and objectives ... standards. Conduct QA checks ensuring service quality. You will need: 2+ years ...
8 months ago
... providing an end-to-end service and support to brokers. WHAT ... on record, authorised representatives from the brokerage, and broker services; Dealing with ...
2 years ago
... an award-winning BPO service provider delivering innovative and ... monthly collection target. Manage customer accounts and calls by ... identity and negotiate with customers to obtain a promise ... more complex accounts, analyze customers' account history and provide ...
8 months ago