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Customer and sales support jobs from the company Callforce in Cape Town (67 jobs)

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... call/incident management, IT support, control, and tracking ... high level of customer service and support is provided to ... all internal and external customers • ... • • Schedule adherence • • Customer Satisfaction Good Knowledge of Active ...
8 months ago
... professional inbound technical support for resolving technical customer queries with ... solving & exceeding customer expectations Experience dealing with customer complaints At ... customer services, preferably in a call center At least 1 year technical support ...
a year ago
  • CallForce
  • Cape Town
... supporting us by hiring and onboarding our inaugural classes of customer ... , issues, and customer escalation while ensuring quality customer experience on every ... Customer focused mindset Computer savvy What You Can Expect Knowledgeable, encouraging, supporting ...
a year ago
... Deliver an exceptional customer experience by assisting customers in resolving inbound ... Minimum 1 year inbound technical support experience within a center required ... Excellent communication skills Tech support persuasiveness tenacious negotiation skills ...
a year ago
... professional inbound technical support for resolving technical customer queries with ... solving & exceeding customer expectations Experience dealing with customer complaints At ... customer services, preferably in a call center At least 6 months technical support ...
a year ago
... Deliver an exceptional customer experience by assisting customers in resolving inbound ... Minimum 1 year inbound technical support experience within a center required ... Excellent communication skills Tech support persuasiveness tenacious negotiation skills ...
2 years ago
  • CallForce
  • Cape Town
... . Responsibilities • To guide and support team members • Driving operational and ... within the team • Handling difficult customer complaints or enquiries • Drive ... • Min 2+ years customer service team leader experience • Strong sales ability & ability to ...
6 months ago
  • CallForce
  • Cape Town
... and resolving non-conformance customer issues and providing an advisory ... required Delivering results and meeting customer expectations Presenting and communicating ... contact center environment in Customer Service or Sales Matric (Compulsory) Basic MS ...
a year ago
  • CallForce
  • Cape Town
... We're looking for a Tech Support Team Leader to join our ... professional team of technical support agents for Vodacom FTTH ... is to provide guidance and support to the team with ... captured etc. Handle difficult customer complaints or enquiries Drive quality ...
a year ago
  • CallForce
  • Cape Town
... and resolving non-conformance customer issues and providing an advisory ... required Delivering results and meeting customer expectations Presenting and communicating ... contact center environment in Customer Service or Sales Matric (Compulsory) Basic MS ...
a year ago
  • CallForce
  • Cape Town
... and resolving non-conformance customer issues and providing an advisory ... required Delivering results and meeting customer expectations Presenting and communicating ... contact center environment in Customer Service or Sales Matric (Compulsory) Basic MS ...
a year ago
  • CallForce
  • Cape Town
... and resolving non-conformance customer issues and providing an advisory ... required Delivering results and meeting customer expectations Presenting and communicating ... contact center environment in Customer Service or Sales Matric (Compulsory) Basic MS ...
a year ago
  • CallForce
  • Cape Town
... Product comprehension of sales and customer care coupled with ... agents by demonstrating exceptional customer satisfaction Guide, coach ... a sales team Strong ability to empathise with customer Strong ... to resolve escalated customer issues Drive Sales Ability to ...
7 months ago
... assessments of sales calls, chat interactions, and other customer interactions to ... to sales agents to enhance their sales skills, product knowledge, and customer ... : 3+ years’ experience in international sales campaigns, with a strong understanding ...
7 months ago
  • CallForce
  • Cape Town
... improve sales skills, product knowledge, and customer engagement techniques. Sales Coaching: ... to enhance sales skills. Sales Techniques: Teach effective sales techniques, objection ... communicate their value to customers. Compliance and Regulations: ...
8 months ago
... monthly collection target. Manage customer accounts and calls by ... more complex accounts, analyze customers' account history and provide ... Although this is a scripted sale, your ability to carry a ... review, debt consolidation or sales experience Must have worked ...
8 months ago
... seeking International Inbound Debt Sales Consultants!!! If you've ... inbound debt sale agents to win over customers/clients who ... a hot lead base of customers. Education and Experience: Matric ... for calls daily Manage customer accounts and calls Collection ...
11 months ago
  • CallForce
  • Cape Town
... monthly collection target. Manage customer accounts and calls by ... more complex accounts, analyze customers' account history and provide ... , Although this is a scripted sale, your ability to carry a ... you need 1-2 years debt sales experience Must have worked on ...
11 months ago
  • CallForce
  • Cape Town
... monthly collection target. Manage customer accounts and calls by ... more complex accounts, analyze customers' account history and provide the ... , Although this is a scripted sale, your ability to carry a ... you need 2 years debt sales experience Must have worked on ...
11 months ago
... . Responsible for driving sales and customer service outcomes. Focus ... provide solutions to increase sales, service, and quality ... agreed contact centre service, sales and quality targets. Continually ... plus years managing an outbound sales contact center 5 plus ...
a year ago