Telesales Agent

Telesales Agent

Fine Golding Group Shelly Beach, KwaZulu-Natal, South Africa (On-Site) Fulltime

Company Description

Fine Golding Holdings (FG Group) is a holding company for FG Mobile, FG Telecoms, and FG Copiers. Our directors and shareholders offer a wealth of experience in telecommunications and print solutions. At FG Group, we have a proven track record of delivering tailor-made communication solutions for SMEs and large corporations. Our focus is on providing excellent customer service, and we pride ourselves in the quality and stability of our networks.

Role Description

This is a full-time on-site role for a lively Telesale professional at Fine Golding Group in Shelly beach. The Telesale professional will be responsible for customer service, effective communication, sales, customer support, and training. The role involves daily interactions with customers to promote and sell FG Group's communication solutions and provide support for existing customers.

Qualifications

• Customer Service, Communication, and Sales skills
• Experience in customer support and training
• Excellent verbal and written communication skills
• Strong interpersonal skills to build rapport with customers
• Ability to work well in a team and independently
• Prior experience in telecommunications or related industries is a plus
• High school certificate or equivalent, with additional certifications or qualifications in sales or customer service is an added advantage

Email CV to monica@finegolding.com