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Technical Team Lead
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General Details
Description
Adapt IT (Pty) Ltd has a vacancy for a Technical Team Lead. This role will report into the Senior Manager: Technical Services. The purpose of this position is to manage the operational requirements of the technical team, project management of technical projects and align service delivery in the support space with the desired service levels.
We are looking for an innovate and talented individual, who has a passion to make a difference in a dynamic environment as part of our efficient and enthusiastic team.
Primary Responsibilities for the Role
Team Leadership
- Manages resources through providing guidance, mentorship, and support to aid team members to meet support and project commitments.
- Provides status reporting inclusive of but not limited to utilisation plans, SLA performance, project updates, process improvements and team initiatives
- Perform resource and operational management of the team to ensure team members are highly utilized and efficient.
- Conducts and provides input to the performance appraisals of team
- Motivates and inspires team members
- Assist with succession planning
- Ensure compliance with governance frameworks
Project Management
- Drives the delivery of technical projects (internal and external)
- Performs Project management to ensure that the appropriate governance and compliance are followed.
- Assist with the compilation of quotes, WBSs, PRDs and sign off documents as required.
- Works with the technical team to extract project plans.
- Performs resource scheduling and planning
- Works together with the Technical Administrator to ensure that projects are completed on time, within budget and with the appropriate level of quality.
- Performs the function of a Project Owner for internal team Projects.
- Serves as the primary resource on larger and more complicated projects providing other team members with the necessary documentation that can be followed to implement the project.
Service Delivery
- Proficiency in leading both physical and virtual teams
- Experience in dealing with third-party-provided services
- Operational ability in a diverse, large-scale environment
- Exceptional customer-facing skills
- Report compilation and analysis
- In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
Desired Skills, Experience and Qualities:
Education & Qualification
- Relevant tertiary education (BSC or similar)
- PMP (or similar Project management certification)
- ITIL certification will be advantageous
Relevant...
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Id Subtitle 1053548779
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Adapt IT
Selling for 2+ years
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ABOUT THE COMPANY it is a global technology consulting and digital solutions Company helping more than 485 clients succeed in a converging world. With operations in 33 countries, we go the extra mile for our clients and accelerate their digital transformation journeys.
PURPOSE OF THE POSITION
Develop solutions for the entire Procure to Pay PTP process.
RESPONSIBILITIES & DUTIES
Quick learning to develop sufficient knowledge of existing implementation Preparation of checklist for KT of existing configuration and developments from existing support team Should be able to build professional relationships with clients, management, colleagues for ensuring delivery of proposed solutions Supports the design, analysis and estimation of projects. Develop Functional Specifications and work closely with system developers on design, testing, and troubleshooting to support system enhancements and implementation. Strong communication skills and Interpersonal Skills.
ACADEMIC & TRADES QUALIFICATIONS
Bachelor Degree in Accounting /Supply Chain or equivalent.SAP S/4HANA.
WORK EXPERIENCE & SKILLS
Required Technical and Professional Expertise At least 10 years of experience in Procure to Pay (PTP) process. Should have experience in S/4HANA Project.
Extensive experience with configuration of SAP PTP modules in the following areas
Sourcing and Contract Management, Purchase requisition, Purchase orders, Indirect purchasing , Inventory management good movements , WM warehouse management, lE- inbound and outbound processes, MRP, LETRA and Inter & intra company orders Experience in defining systems strategy, developing systems requirements, designing and prototyping, testing and training end users.Should have strong functional and technical hands on experience in B2B integration using EDI & iDocs.At least one end to end implementation experience on S/4HANA.Experience in Fiori Apps Hands-on experience on S/4HANA in driving Custom Business solutions for Reports, Enhancements.Good experience with Interfaces with SAP components ABAP, BW, Business Objects and EDI.This role will work closely with the business Stakeholders as well as other cross functional SAP team to identify opportunities to improve business processes, support all project related activities and to support the maintenance of SAP solution.
ACADEMIC & TRADES QUALIFICATIONS
Bachelor Degree in Accounting /Supply Chain or equivalent.SAP S/4HANA.
WORK EXPERIENCE & SKILLS
Required Technical and Professional Expertise At least 10 years of experience in Procure to Pay (PTP) process. Should have experience in S/4HANA Project.
Extensive experience with configuration of SAP PTP modules in the fo...
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