Clinical Administration Manager

Our client is seeking to employ an Administration Manager. The successful candidate will be responsible for the overall management of the Administration area in the hospital. The incumbent will also be responsible for ensuring admissions and discharge of patients is done in a professional, friendly, and timeous manner as well as creating and maintaining a goodwill with doctors and liaison with nursing staff regarding bed bookings.

Minimum Requirements to apply:

Education:

• Grade 12 or equivalent NQF level 4 qualifications
• A tertiary qualification in Administration or Office Management or related.
• Enrolled Nurse or Registered Nurse qualification and advantage
• ICD10 / CPT coding qualification an advantage

Work Experience:

• Minimum of 3 to 4 years’ relevant experience managerial position would be advantageous
• Private Hospital experience essential
• Case Management experience
• ICD10 / CPT coding experience

Knowledge:

• Ensure staff admit patients in a professional, orderly manner and appropriate information is recorded
• Ensure staff collect deposits and surcharges where applicable
• Liaise with doctors and related departments regarding Theatre List and diagnosis
• Liaise with nursing staff regarding bed bookings
• Ensure confirmations is obtained regularly
• Compliance with Group Admin Policy and Procedures
• Ensure staff discharge patients in a professional, orderly manner
• Ensure staff collect outstanding monies due by private patients and co-payments for medical aid or insurer patients where applicable
• Ensure correct procedures are always followed by staff
• Oversee and streamline billing and collections processes
• Month-end closing of the billing group information, billing planning and implementation
• Ensure adequate turn-around times are maintained
• Ensure DNFB report is maintained and at an acceptable level
• Plan and implement quality assurance for all processes
• Personnel development and staff meetings
• Knowledge of Medical Aids and the NHN Billing and Tariff Guideline
• Staffing discussions and planning/interviews
• Assist with the implementation of a new billing system
• Oversee the case management function
• Manage the hospital private and foreign credit control process
• Manage the Workmen Compensation Fund and Road Accident Fund document control process
• Ensure cases are updated, appropriated as per agreements with medical aid
• Oversee the management of the drivers
• Actively participate as a member of a team to achieve goals
• Work with management and staff in other department to achieve company goals and streamline processes
• Active inv...
  
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