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East Africa Specialist Travel Consultant
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1 year ago1796 views
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General Details
Description
POSITION AVAILABLE IN WESTLAKE, CAPE TOWN OR RIVONIA, JOHANNESBURG
KEY OUTPUTS
- Creative planning and designing of itineraries
- Managing the reservations process for bookings in a manner which ensures guest budget is achieved
- Handling of bookings from quote to finalising, invoicing and travel documents
- Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues
- Emergency duty will be on a rotational basis as per the Retail Emergency BOP
- Working hours early and late shift on a weekly rotational basis
- Calm and professional manner of servicing agents and guests
- Proactive selling of our products and services ensuring the best possible safari for the guests
- An independent, curious and “can do it” nature
- Upholding the values of the company ... Care of the people, Care of land and Care of the wildlife
KNOWLEDGE REQUIRED
- A passion for delivering service excellence
- An in-depth knowledge of Tourplan advantageous
- Extensive experience in East Africa Travel and Tour bookings
- A good knowledge of South Africa and Southern advantageous
- A willingness and aptitude to learn
SKILLS REQUIRED
- Good understanding of terms and conditions, product knowledge, third party and the company
- Product destinations
- Understanding of travel industry channels
- Excellent computer skills
- Understanding of quantitative and qualitative data analysis and being able to make decisions based on these analyses
- Understanding and knowledge of the different markets in which the company operates in
- Relevant understanding of Business to create and formulate a strategy and make commercial decisions
- Sales process and methodologies
- Problem-solving skills
- Experiential Creativity (Crafting Experiences)
- Guest/Client Delight
PERSONAL CHARACTERISTICS
- Good interpersonal skills
- Sense of urgency
- Passionate about guest delight
- Diligence and self-motivation to meet deadlines and keep on top of your job
- Willingness/ability to share information and teach and inspire others
Personal growth
- Excellent communication skills (E.g. verbal, written, reporting and body language)
- Time management
- Teamwork and interpersonal skills
- Conflict management and resolution
- Attention to detail
- Administration and organization skills
- Paperless filing
- Speed Reading and Typing
PREVIOUS WORK EXPERIENCE REQUIRED
- Minimum of 5 years previous inbo...
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Id Subtitle 1129504893
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ABC Worldwide
Selling for 2+ years
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Our client is looking to employ a friendly, energetic and driven Senior Inbound Consultant to complement their vibrant office environment and to handle international tour operator enquiries at their Cape Town office.
The candidate should be confident, self-motivated and goal driven. If you are detail-orientated and accurate this might be the role for you. The position falls within the USA & Australasia Division.
Key Performance areas:
Having a passion for the travel industry.A Minimum of 5 years inbound tour consulting experience required.Experience with working with overseas tour operators.In depth product and destination knowledge of Southern Africa.All-rounder, with experience in FIT and ad hoc group quoting.Experience with designing itineraries for ADHOC tailormade enquiries.Experience with creating & quoting packages for agent websites.Attention to detail.Specialist advice on destination to agents.Apply strong sales techniques to convert potential business.
Quoting of itineraries and related services.
Handling of an after-hours phone on a rotational basis.Ability to work on Microsoft Word.Ability to professionally, communicate via e-mail as well as telephonically.Figures orientated.A creative edge.A good comprehension of protocol involved with senior management of corporate customers.A team player – thus someone who can receive directive from colleagues when need to achieve a mutual goal.Engaging with a myriad of Southern African suppliers to ensure you secure the best product/service coupled with the best possible price.Strong negotiating skills with both suppliers and clients.Take ownership ensuring all elements are taken care of in a professional and organized manner.Must be able to multitask between current & new quotes.
In addition, the employee should be able to:
Extend excellent customer service.Be honest, creative, positive, and fair.Fit in with our company culture.Conduct themselves professionally and graciously over the phone and email.A can-do attitude with the ability to be proactive and enthused about their work.
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QUALIFICATIONS:
A portfolio of past work showcasing editing skills.Grade 12/Matric.Tertiary Education is advantageous (Relevant qualification in Video Editing).
ESSENTIAL KNOWLEDGE AND EXPERIENCE:
5-10 years’ experience in video editing.Knowledge/understanding of storytelling principles.Knowledge of full video production processes.
ESSENTIAL SKILLS:
Well-developed storytelling skills.Excellent editing skills. (Adobe suite).Able to show creativity on screen.Relate well to people and show evidence of good teamwork.
RESPONSIBILITIES:
Aligns the edit with the Director’s vision (working with the Director).Tells a creative, compelling story on the timeline (Editing).Working with audio in the edit and working with an Audio Engineer to enhance the story with music and sound design.Grading the edit to enhance the look of the video and help drive the story.Combining graphics and text into the edit. (After Effects experience is advantageous).
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Interested candidates are requested to e-mail a detailed CV to ( Vacancy @ letslink. co. za ) or to contact Gary on +27(0)110261907
Please view our website: LetsLink . co . za
By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of the employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without your prior consent.
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Overview:
The Export Manager is responsible for defining and implementing export sales strategy to meet the sales, volume, and profitability objectives for the assigned markets. This role is based in South Africa (Johannesburg or Cape Town preferred) with frequent business travel to export markets, i.e. Africa, Middle East, Indian Ocean Islands and other areas as required.
Minimum requirements:
Grade 12Post matric qualification in Commerce/Finance/Marketing or equivalent relevant degree2+ years’ experience in Export Sales (preferably in FMCG)5+ years sales/business development experience in FMCGSound knowledge and experience of Export laws and regulationsAble to work from home, and travel to see clientsValid drivers license and own vehicle
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Designs business development strategy, product portfolio and go-to-market strategy for the assigned markets.Executes new product launches in selected export countries.Responsible for sales revenue and P&L for the assigned markets.Responsible for distributor selection and managing distributor relations.Prepares Annual Sales Plan for the assigned countries, factoring growth and financial targets.Strives to deliver sustainable sales growth and financial targets in the short and medium term and seeks opportunities to exceed the set sales target.Executes general pricing, promotional pricing and trade margins within guidelines and pricing bandwidth.Monitors trade spend and provide sales and volume forecasting monthly.Cross-functional liaison to ensure all relevant functions are aware of our key success factors and issues in the export markets.Monitors and analyses market trends, consumer behaviour and competitor activity to identify new opportunities in selected export countries.Keep local teams informed regarding legal requirements for pack design; wording and use of brand Trademarks and logos, etc to ensure legal compliance in Export markets.
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We are currently looking for a UX/UI Designer to join the Ditto product team. In this role, we are looking for an individual who will rock the boat and drive the design of our core products. You will work on three of our core products (including a stealth project launching later this year).
About us
Ditto is a technology company. We create products that recruiters and candidates love to use. Recruiters use Ditto to source and place top candidates and candidates use Ditto to get connected to new opportunities all over the world. If you are ready to go to the moon and have your product in the hands of 1m+ users per month, Ditto is the company to help you get there.
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Understanding the insights and needs of our usersPlay an active role in the ideation, strategy and design of our products, features, and user journeys.Carry out research, brainstorming, sketching, prototyping, and collaboration with our engineers to ship great features and products.Design reusable componentsDesign and maintain standardized UI kits and design guidelines.Implement design systems.Work collaboratively with our engineering teams to ensure design consistency is met.Design and Prototype User InterfacesConstantly ensuring best design practices are being followedAssist in QA
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What Well Give You
Competitive compensationHybrid work situation (we prefer in-person brainstorms and catchups)Comprehensive time-off & generous leave policiesExcellent working environment with exceptionally smart peopleCollaborative, transparent and fun office cultureAccelerated professional developmentConstant learning and improvement
Sound good? Apply and let’s change the way people find work.
More about us
Go check out:
https://www.ditto.jobs
https://www.dittohire.com
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