Senior Software Site Support Engineer

1 year ago1267 views
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General Details
Advertised By:Agency
Company Name:Dalitso Holdings
Job Type:Full-Time
Description
  • To support engineering, deployment and commissioning activities of the radio telescope in the Karoo.

Key Responsibilities:

  • Investigating support issues reported on site.
  • Coordinating tests, fault finding and tracking down of cross-subsystem issues.
  • Supporting user requests for data and trend analysis.
  • Fixing minor bugs in the deployed software where possible.
  • Engaging with different subsystems to identify problems, perform system integration tests, support commissioning tests on site.
  • Deploying and maintaining development infrastructure.
  • Deploying software subsystems on production systems and manage/monitor site deployments.
  • Documentation and project management input as required.
  • Training of operators and commissioners on the software subsystems.
  • Lab integration tests of subcontractor deliverables with the software systems; feedback/inputs to subcontractors.
  • Assist in developing and performing integrated tests to test the full software subsystems on lab machines before deploying to Karoo systems.
  • Configure, install and troubleshoot operating system software and server hardware.
  • Configure and manage subsystem network.
  • Monitor and maintain performance of servers.
  • Mentor software site support Engineers.
  • Make technical decisions, propose improvements.
  • Assume full responsibility of subsystem networks routing, switch, fabric and operating system administration.

Minimum Requirements:

  • ND (Comp Sci) with 11+ years; orTech/ B.Sc. (Comp Sci) with 10+ years; or B. Eng / B.Sc. Hons (Comp Sci) with 9+ years; or M.Eng / M.Sc. (Comp Sci) with 7+ years; or PhD / D. Eng with 5+ years
  • Experience in: Technical software development, testing or support experience.
  • Testing, deployment, commissioning, release and support of large scale projects.
  • Test-driven development and integration testing techniques, methodologies and frameworks; and supporting systems.
  • Understanding of networks routing, switch fabric and operating system administration.
  • Modern software collaboration tools such as Github, Containers, Google Drive, JIRA etc.
  • Continuous integration, testing and deployment techniques and tools.
  • Linux operating systems and networking.
  • Python programming language is beneficial.

Additional Requirements:

  • Ability to work independently and be a good team player.
  • Ability to participate and thrive in a collaborative environment.
  • Troubleshoot issues methodically.
  • Keen attention to detail.
  • Good knowledge of and experience in software testing and quality assurance.
  • Some experience in Python and software development....
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Dalitso Holdings
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