Description:
Large Resort in Ballito is looking for a suitable candidate to fill the above position as Reservationist
KEY RESPONSIBILITIES
Selling holiday accomodation telephonically
Consistently maintain high outbound call volumes
Confidently engage telephonically
Achieve sales and call time targets
Requirements:
QUALIFICATIONS & EXPERIENCES
Knowledge of Opera and Genesys is an advantage
Experience with online booking platforms i.e., Booking.com, Expedia
Excellent telephone manner with people skills
Excellent written and verbal communication ability
Well spoken, professional and presentable
Confident with guests, agents, and operators
Computer literacy essential
Highly organized and efficient
Flexible, initiative-taking individual that is driven
Passion for exceptional service in the Hospitality Industry
Performer that thrives under constant pressure and with the ability to prioritise
Consistent with an even temperament
Willing to work weekends and public holidays