Field Operations

Description:

Join the iOCO Infrastructure Services Community: Where Work is an Adventure, Not Just a Job. We are currently seeking a proactive and skilled individual to join our team as a Field Operations member. If you thrive in a fast-paced environment, enjoy working outdoors, and have a passion for delivering exceptional service, we encourage you to apply.What you’ll do:Servicing client’s needs:System Support - Monitor certain application systems and networks to ensure they function efficiently.Deliver a high standard of work.Implement our knowledge to the problem.Work together as a team to overcome the issue.Operational responsibilities:Implement and install production and non-production hardware and services within the data center.Network Installations.Break Fix installations.Using an asset management tool (Nlyte) to maintain and plan data center space.Supervising and coordinating a team of external 3rd party contractors.Respond to planned maintenance activities for plant and equipmentEnsure that all subcontractors response and rectification times are met, and repairs are undertaken diligently, with due care, and without undue delay.Ensure a safe working environment.Constant communication with Management.Report and initiate actions to fix problems.Liaise with other support teams to ensure uptime maximization and delivery of high-quality services.Report items that require further work to the Manager.Mechanical Electrical infrastructure:Ensure the environmental system is up to date and functioning correctly.Responsible for daily checks of the environmental system and plant so that they work at optimum efficiency.Oversee mechanical and infrastructure maintenance and upgrades.Planned preventative maintenance:Assist with scheduled and preventative system maintenance to ensure computer systems/ networks are in good working order.Apply a high standard of work.Provide feedback to the Manager on how work is progressing.Discuss and implement new methods on how to improve work.Work together as a team.Record and log our actions.Documentation:Update processes, procedures, and knowledge base documentation.Implement policies to ensure work operations are carried out in an efficient and timely manner.Your Expertise:Min: General business operationsIdeal:Building maintenance knowledge.Understanding the importance of rules and regulations within the data centre environment.Understanding risk control.Fault finding and critical assessment of services.Broad understanding of Information technology within the data centres.Solid understanding of data centre services and infrastructure.Planning and managing data centre activities (installs, moves, and changes).Managing the subcontractors within the data centre space.2 years experience within a Capitec IT environment.Proven experience in the Data Centre environment.Qualifications Required:Grade 12A+N+Soft SkillsOther information applicable to the opportunity:Fixed Term Contract Location: Cape TownWork environment: Onsite (o