Description:
Our team of experts are looking for passionate, energetic, and confident sales assistants to work in our Cape Gate Mall store, to drive positive energy and excitement around our brand and products. Our stores are situated both in the Southern and Northern Suburbs of Cape Town.
Our Sales Assistants are Ambassadors for our brand and offer an amazing Customer experience. They exceed customer expectations by identifying and providing customers with the best possible solutions and world class service.
Responsibilities:
Ensure a high level of customer satisfaction through world class sales service. Be visible, friendly, and knowledgeable
Drive and deliver sales targets and earn sales incentives
Maintain outstanding store conditions, uphold visual merchandising standards to optimize sales
Ascertain customers’ needs and wants and recommend items for sale
Proactively meet, greet, and assist customers
Assist and resolve customer queries
Work on point-of-sale and ensure accurate processing of payments
Ensure stock is always packed neat and products merchandised
Remain updated on product information, answer questions and address concerns
Accurately describe product features and benefits
Inform customer about product promotions and our private label brand
Create an inspiring and positive work environment
Requirements (what you need to do the job)
Behavioral requirement:
Passion for retail
Positive attitude
Self-motivated
Problem solving capabilities
Confident, outgoing, and energetic
Strong sales flair, engage and persuade
Enjoy dealing with customers
Strong work ethic and hands-on attitude
Punctual and reliable
Excellent communication skills, proficient in English and Afrikaans
Capacity to work a flexible schedule (weekends and evening shifts) according to the needs of the business
Ability to carry and pack stock or retrieve products for a customer
Trustworthy
Well groomed – Neat and take personal pride in appearance
Qualifications and Experience:
Minimum 1-year Sales or Customer service experience essential at least 6 months with one company
Shop Floor and/or experience in retail (advantages)
Matric
Clear Credit and Criminal record
Knowledge of various POS and stock management systems (advantages)
What we Offer:
We pay competitive, market-related salaries based on the number of hours worked.
Sales incentives on sales targets achieved.
An environment that builds retail experiences that are inviting, enjoyable and easy for the customer.
*Kindly be advised, due to high levels of applications for this position- should you not hear back from us within two weeks you may consider your application unsuccessful.