Description:
Looking to be part of a team that’s all about energy, growth, and community? Join TFC Operations (Pty) Ltd, a dynamic fuel & convenience business and a subsidiary of KAL Group Ltd, which is proudly listed on the Johannesburg Stock Exchange (JSE). With our unique, multi-branded network of service stations, we operate more than 165 touch points country wide, we’re customer-driven and focused on delivering fuel, convenience retail and quick service food at safe and convenient locations across the country
Job Specification
Reporting into the Regional Manager Operations, the incumbent would be responsible for managing a fuel and convenience store, which includes overseeing sales, staff, and inventory.
Minimum Requirements
- National Diploma in Business Administration, Commerce, Accounting, or related field
- 6 years related experience in retail sales with a proven track record in a managerial capacity
- Ability to effectively communicate and/or negotiate with high level of proficiency
- Excellent MS Office skills and knowledge of retail operating systems
Key performance indicators
The GOLD business imperatives displayed below are to be used as key indicators in sourcing competent candidates for this critical role.
Growth
- Ability to execute in a diverse environment by building a deep understanding of the company's products and consumers to develop narratives that translate those concepts to broad consumer audiences and customer experiences
- Delivering messaging, communications, and programs that inform, influence, and inspire customers, for example promotional displays
Optimisation
- Achieves financial objectives by preparing an annual budget, scheduling expenditures, maintain branch controls, and analysing variances to maximise profitability and meet sales targets
- Maintain proper stock management, i.e stock controls and reconciliations
- Promote high levels of customer satisfaction by addressing customer complaints
- Compliance with internal company policies, procedures, processes, and external regulations
Leveraging Culture & Diversity
- Ability to lead a high impact team and collaborate with different stakeholders
- Building trusting relations and inspire relations amongst the internal and external stakeholders
Digital Transformation
- Driving the automation/optimization of digital processes and inventory control platforms
- Develop consumer-facing content across a variety of segments to publicise the company's products & brands
Key leadership attributes
The incumbent would need to have t he ability to progress and add continuous incremental value – having impact!
- Dealing with complexity
- Sound pragmatic judgement
- Self - awareness
- Achievement orientation
You will have an opportunity to grow your career and thrive in an accelerating performance environment that values resilience and customer service, and embraces communication, alignment, and relationships. We are committed to providing our employees with opportunities within the KAL Group Ltd to take on new challenges.
If this excites you, learn more about TFC Operations PTY Ltd and KAL Group Ltd here: www.kalgroup.co.za/careers/life-at-kal-group.
Candidates who are not contacted within 14 working days of the closing date can accept that their application was unsuccessful. TFC Operations PTY Ltd applies the principles of equal employment in line with our company’s Employment Equity objectives. Please note that in order to consider your application or interest, KAL Group Ltd will have to process your personal information and that such processing will be subject to the KAL Group HR Processing notice which can be accessed by viewing it on the KAL Group Ltd website under the following hyperlink: https://www.kalgroup.co.za/legal/
Requirements:
- National Diploma in Business Administration, Commerce, Accounting, or related field
- 6 years related experience in retail sales with a proven track record in a managerial capacity
- Ability to effectively communicate and/or negotiate with high level of proficiency
- Excellent MS Office skills and knowledge of retail operating systems
- Ability to execute in a diverse environment by building a deep understanding of the company's products and consumers to develop narratives that translate those concepts to broad consumer audiences and customer experiences
- Delivering messaging, communications, and programs that inform, influence, and inspire customers, for example promotional displays
- Achieves financial objectives by preparing an annual budget, scheduling expenditures, maintain branch controls, and analysing variances to maximise profitability and meet sales targets
- Maintain proper stock management, i.e stock controls and reconciliations
- Promote high levels of customer satisfaction by addressing customer complaints
- Compliance with internal company policies, procedures, processes, and external regulations
- Ability to lead a high impact team and collaborate with different stakeholders
- Building trusting relations and inspire relations amongst the internal and external stakeholders
- Driving the automation/optimization of digital processes and inventory control platforms
- Develop consumer-facing content across a variety of segments to publicise the company's products & brands
- Dealing with complexity
- Sound pragmatic judgement
- Self - awareness
- Achievement orientation