Description:
We are currently seeking an Office Administrator to join our thriving team at Anglian Home Improvements, a leading provider of home improvement solutions. As an Office Administrator, you'll be at the heart of our operations, ensuring seamless coordination and outstanding customer service.
We're looking for a detail-oriented and customer-focused Office Administrator to support our team in ensuring the smooth running of our local depot. From coordinating installation teams to resolving operational issues, you will play a vital role in maintaining our high standards, and ensuring each customer has a positive experience.
Key Responsibilities:
- You will be the main contact point for our customers, delivering exceptional customer service by promptly assisting with any queries or concerns.
- Coordinate installation teams, trades, and customers to ensure smooth project execution.
- Monitor and track appointment schedules and installation plans to ensure deadlines are met.
- Maintain accurate records project details related to installations.
- Resolve operational issues efficiently to minimise disruptions.
- Process purchase orders and reconcile invoices.
Key Skills:
- Excellent communication and interpersonal skills.
- Strong organisational abilities with a keen attention to detail.
- Ability to manage multiple tasks and prioritise effectively.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook).
- Familiarity with customer relationship management (CRM) software is advantageous.
Benefit Package:
- Competitive salary
- 25 days holiday, increasing to 29 days after 2 year of service
- Group well-being, including your birthday off annually, 24hr remote access to a doctor and heavily discounted gym memberships
- Wide variety of group retail, food shopping, cinema, theatre, mobile phone discounts & freebies
- Paid time off to volunteer
- Generous Employee Product Purchase Discount Scheme
- Opportunities for career growth and development. Working Hours: 8.00 - 17.00 - Monday to Friday
Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team!
If you have the above skills and experience and would like to know more please send your CV for consideration to: careers@ambitionrecruitment.co.za
OR APPLY HERE: https://ambitionrecruitment.co.za/office-administrator-newton-park/