Description:
WE ARE HIRING
JOB ADVERT: STORE MANAGER/ ASSISTANT STORE MANAGER: WORCESTER
Tickled pink at what we have in store for you!
Thrive on the opportunities that one of the country’s fastest leading and growing plastics and household retailers has to offer. Join Mambos for a challenging & rewarding career in the retail industry.
We are here to deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Mambos are looking for a Store Manager we would like you to join our team!!
Duties & Responsibilities
To meet store sales targets and deliver fantastic customer service whilst effectively planning, organizing and controlling all operations of a retail store in accordance with the Company’s standards and procedures.
Achieve growth and hit sales targets by successfully managing, mentoring, and leading staff.
Enforcing and implementing AWESOME customer service to give customer a WOW experience.
Attend to unique and individual shopping needs of each customer and always put the Customer first.
Develop, motivate and inspire respective teams in an ENTHUSIASTIC manner.
Maintains store staff job results by recruiting, coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.
Authorise all work schedules (including but not limited to work, break and leave).
Ensure continuous training and development of all staff, and consistently carrying out training.
Managing and controlling all daily store operations including stores expenses within allocated budgets and stock management to maximise sales turnover.
Minimise all controllable expenses and costs.
Protect company assets and minimise all shrinkage, damages and theft.
Retain records of all stock and financial transactions.
Conduct floor walks daily and initiate warehouse and/or overstock replenishments and face-ups.
Implement, monitor and enforce all SOP’s.
Maintaining company merchandise and housekeeping standards.
Coordinate and manage all key service providers in line with company expectations (including but not limited to guarding, security, cleaning and logistics)
Enforce effective and efficient implementation of all sales promotions (Including but not limited to road shows, centre management liaising etc ).
Identify marketing opportunities and communicate to all relevant parties
Ensure promotions are executed timeously and execution is planned in advance.
Desired Experience & Qualification
Matric Certificate;
Must have own or reliable transport to be able to work shifts;
Minimum of 3 years’ experience within a Retail Environment, including 2 years’ of Management experience.
REQUIREMENTS:
Ø Proven Managerial experience in Retail/ service industry / experience in a customer facing role within the retail/ FMCG store operations environment.
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