Description:
Looking for an experienced Groups and Special Interest Manager
Experience required:
4 - 5 years management or supervisory experience in the hospitality/tourism industry (inbound tour operating)
Sales skills specifically in the groups and incentives arena
Extensive knowledge of Tourplan, alternatively, another reservations system
In-depth geographical, logistical and product knowledge of Southern and East Africa
Previous management and/or supervisory experience
Extensive sales experience in the groups and incentives area of the market
Good understanding of terms and conditions, product knowledge, general knowledge
Understanding of travel industry channels
New business development
Sales process and methodologies
Duties include:
Constantly re-evaluating internal processes
Actively work at improving information flow to all key partners
Assess and continually improve sales and marketing materials
Actively support market sales managers and representatives to grow business in long term
Actively handle files
Manage and maximise margins for the entire team looking to achieve agreed budgeted margins
From time to time be available to meet with international clients, host dinners, site inspection and /or host educational and attend trade shows
Will be expected travel into key markets and trade shows as well as manage key trade relationships
New product development
Managing a team of groups consultants
Training and development
Industrial Relations (IR)
Training on Human Resources Policies and Procedures
Motivation and coaching
Manage costs in line with revenues and budgets effective to ensure a profitable business units
18 Feb 2022;
from:
gumtree.co.za