Description:
Welkom - Ensure that our guests’ in restaurant experience exceeds their service expectations. Be our KFC Customer Service Brand Ambassador.Job Responsibilities:Responsible for the Customer Service experience in the restaurant byEnsuring that the environment is friendly, warm & invitingProactive and solutions-oriented to surpass the customer’s service expectationsEnsuring that engagement with the customer is authentic, friendly, high energy and engagingExecuting duties with accuracy, speed and friendliness, including Kiosk interfaceExecuting KFC health, safety and hygiene standardsServing KFC products that meet the standardsMatricPrefered training in Hospitality industryMinimum 1 year customer facing experiencePassion for customer serviceCompetenciesAbility to communicate in a clear, concise and friendly mannerStrong interpersonal skillsConfidence in a customer facing rolePassion for customer serviceDisplay excellent listening and verbal skillsDisplay excellent guest management skillsTechnically savvy to many various layers : kiosk, deliver, click and collectMaintain a high and positive energyProfessionalismAbility to multitaskTeam OrientatedHigh attention to detailAbility to stand/walk and stay focused and alert for extended periods of timeRemain tactful when facing confrontational situation
18 Feb 2022;
from:
gumtree.co.za