Description:
PBT group has a requirement for a Systems Analyst/Technical BA to assist with the documentation. They will have the support of the Service Management Specialists and team to find the information via workshops. The Analyst will be setting up a configuration database (they will have a template to work from).
The Systems Analyst will work hand in hand with the Architect and be involved in detailed design of the project.
The Senior System Analyst is responsible for bridging the gap between business requirements and the development team. The System Analyst must understand the business requirements as well as the technical environment and marry the two up. This entails interaction with business, business analyst and technical stakeholders and compilation of Functional Requirements Specifications against which the development and architecture team is able to deliver the solution. In addition the System Analyst must be able to investigate and understand the existing technology, constraints and solutions in place, down to the ability to interrogate and model databases, and top level system architecture. The ideal System Analyst has a combination of a strong technical background, software testing skills as well as business understanding, elicitation and communication skills.
DUTIES:
The analyst will document their services (processes and capabilities supporting them) from a customer journey perspective with RACI going down to configuration item level.
Identify and document and add any improvement opportunities to a backlog.
Facilitate workshops.
Documentation in Visio and excel for now.
processes to provide a service from our catalogue (e.g. request to establish a hub environment) - facilitate sessions with all role players to confirm the steps, the flow, with inputs/outputs, RACI, tools used, business, configuration items, SLAs, etc.
part of this would be to look at the technical flows so that the configuration management is documented (required as input into the new service management tool).
Functional and Testing
Understand and Analyse systems in the environment, including database and top level architecture understanding
Produce Functional Requirements Specifications
Produce accurate mapping of “As is” and “To be” processes
Identify project risks and issues and ensure that they are documented
Produce User Acceptance Test Cases and Scenarios and assist with SIT and QA testing
Provide regular, continuous and accurate feedback to project management team
Participation in and sign-off of user acceptance testing, pilot and production testing
Adhere to set process standards
Co-work with the Business Analysts and technical team to define and design solutions that meet customer requirements
Co-work with the project manager to drive delivery on time, within budget, scope and quality
Perform efficient and effective JAD facilitation with relevant project sta
15 Jun 2022;
from:
gumtree.co.za