Description:
As a Utility Service Investigator, you will play a crucial role in ensuring the safe and efficient delivery of utility services to customers. Your responsibilities will include conducting meter readings and inspections to verify proper function and identify potential tampering, investigating customer complaints and disputes related to billing, service interruptions, or quality of service, and analysing usage patterns to detect potential fraud or unauthorized connections. You will perform field visits to inspect utility connections and gather data on-site, maintaining accurate records of investigations and preparing reports for management.
Requirements:
Matric
2 Years of relevant utilities management experience
Advanced MS Excel experience
Bilingual (English and Afrikaans)
Own reliable vehicle and valid driver’s license
Kindly note that if you have not received any feedback 2 weeks after your application, please consider your application unsuccessful.