Description:
Job Description:We are seeking a passionate and customer-oriented Customer Care Support Agent to join our team in Gauteng, South Africa. As a Customer Care Support Agent, you will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:
- Responding to customer inquiries via phone, email, and live chat.
- Resolving customer complaints and issues in a timely manner.
- Providing product and service information to customers.
- Processing orders, returns, and exchanges.
- Documenting customer interactions and feedback. Qualifications:
- Matric Certificate or Higher.
- Previous customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to multi-task and prioritize in a fast-paced environment.
- Strong problem-solving abilities.
26 Apr 2024;
from:
gumtree.co.za