Description:
A renowned cosmetic company is looking for an “IT Technical Manager” to join their team on a full-time permanent basis for their offices in Bellville, Cape Town.
Very good compensation package, (subject to background & / experience) incl benefits, Medical Aid, Pension Fund and internal advancement opportunities.
Position Overview:
• The role is responsible the overall health, performance, integrity, security and compliance of IT Infrastructure services, ensuring that optimal service levels are maintained.
Position Requirements:
• National Matric Certificate: Grade 12
• CompTIA A+, N+ and Cloud + or equivalent
• Microsoft MCSE or equivalent
• Microsoft Security, Compliance, and Identity Fundamentals
• Microsoft Security Administrator Associate or equivalent
• Microsoft Modern Desktop Administrator
• Microsoft SharePoint Administrator Associate
• Project Management (Waterfall, Agile, Scrum)
• ITIL V4
• COBIT 2019
• 5 - 7 years practical experience as IT Manager or Service Delivery Manager
• 5 - 7 years of experience managing teams & individuals
• 5 - 7 years of experience in managing vendor/service provider relationship
• 3 - 5 years of experience in managing information security
Position Responsibilities:
• Manage all lifecycle aspects of infrastructure services - strategy, design, Transition, operations and continuous improvement.
• Ensure that infrastructure services are optimally configured and maintained.
• Perform the duty of Incident Manager for major incidents, security concerns and service escalations.
• Perform root cause analysis, impact and risks assessments to resolve major incidents and complex requests.
• Design, implement, manage and maintain toolsets for performance, capacity, security and compliance management of infrastructure services.
• Monitor and proactively identify and address concerns related to the integrity and performance of infrastructure services and security.
• Implement, manage, monitor, maintain and report security measures as per organisation’s information security management system (ISMS).
• Implement and maintain backup and disaster recovery solutions in line with organisation’s recovery objectives.
• Manage software licenses & ensure compliance with licensing agreements.
• Participate and lead the facilitation of all the requirements of internal and external IT audits.
• Develop technical roadmaps and lead the implementation of all initiatives to meet current and future service requirements.
Core Skills
• Technical Proficiency in:
o Server and Network Management
o Cloud and Hosted Services Management
o Vulnerability, Security and Compliance Management
o System Integration Management
o Database Management
o Service Performance Management
• IT Services Management & Leadership
Applying for this position:
Only open to South Africans.
If interested, please send your CV with position title as reference to: marlize@hrtalentpartner.co.za